Great Product - Fantastic Customer Service Purchased two super quiet Explorer outdoor smart fans. Customer service was able to quickly provide longer down rods to accommodate my sloped pavilion ceiling. Both fans werer easily synced to run from one remote.

Fantastic Customer Support and Return Process Sophia and Hugo was very helpful. They both helped me with my return and refund process. They reply promptly and was very friendly. Although this purchase did not work out but because of their amazing customer support, I will def come back for future purchases.

The quality of the fan is top notch by… The quality of the fan is top notch by far, it was quite challenging to install believe it or not because of the electrical shroud that connects to the ceiling plate it’s simply not deep enough. The round donut and the square transformer had to be in an exact location and even then it was very tight. I’m having trouble with the remote I’ve got to hold it 12” away for it to work. Love the fan though well built and quiet.

Modern ceiling fans and a reliable customer service We replaced our ceiling fans with Soran 52 inch Wifi Ceiling Fan in hugger-mount Installation from smafan.com a few months ago. The price, quality and the design of the ceiling fans is really good. We had an issue with one of the four fans that we purchased and the customer service was exceptional and prompt. If we need more ceiling fans, we would certainly buy from smafan.com again.

Expert staff at smafan.com The staff at smafan.com were great at helping me get a hard-to-find replacement lampshade for one of my smart fans. They're friendly, knowledgable and ship your item(s) safely and fast. I highly recommend checking smafan for your smart fan replacement parts!