Rough start, but resolved now UPDATED REVIEW: I had such a rough start in the beginning but I am very happy this was resolved and I was able to vent my frustrations to Nicholas and he was very patient and supportive of my situation. The key point that needed to be addressed was the miscommunication and lack of empathy to my situation from the reps I dealt with and he was more than happy to acknowledge my feelings were valid. I have been loving the equipment so far and love the ease of use as well. I appreciate the accountability and the help I was given in my time of stress.

Indoor camera stopped working My indoor camera recently started to lot work multiples times and when I called the customer service associate immediately offered to send a replacement. It was hassle free and easy. The customer service was Great!

Good reliable system I installed my system 1 year ago. It arrived timely after ordering. Installation was easy. It has operated very well. We have frequent power outages & the system alerts us to those plus when the power comes back on. I had one door sensor fail after I replaced a battery (kept saying the cover wasn’t on). The customer service person was fantastic to work with and I had a new sensor in about a week. Id definitely recommend this system to others.

A technical support specialist Cove should be proud of The technician communicated very well. I could understand her very easily and she listened very well to my comments and questions. She was extremely polite and professional. She was well trained in trouble-shooting and resolving my problem.

Missing, installed, sensors! Brice did a wonderful job solving our problem. He was patient kind and thorough. It took a lot of effort on his part to solve our mystery, missing, sensors that were installed and paired previously. A big thank you to Brice!