Tech rep Tech rep. Was knowledgeable to resolved my issues. Satisfied.

The operator took care of my problem The operator took care of my problem, I'm not sure of her name but I'm sure you have a record of it and she was terrific. Very knowledgeable and helpful for my situation that arose. Thank you for keeping me and my family safe. Jerry

Great customer service Great customer service! Our indoor camera stopped working and Lloyd helped process a replacement for us. Quick and efficient help!

Rough start, but resolved now UPDATED REVIEW: I had such a rough start in the beginning but I am very happy this was resolved and I was able to vent my frustrations to Nicholas and he was very patient and supportive of my situation. The key point that needed to be addressed was the miscommunication and lack of empathy to my situation from the reps I dealt with and he was more than happy to acknowledge my feelings were valid. I have been loving the equipment so far and love the ease of use as well. I appreciate the accountability and the help I was given in my time of stress.

Each person is so patient and willing… Each person is so patient and willing to help. Highly recommend. May Jen spent an hour on the phone w me trying to troubleshoot and was so sweet, she solved my problems