The operator took care of my problem The operator took care of my problem, I'm not sure of her name but I'm sure you have a record of it and she was terrific. Very knowledgeable and helpful for my situation that arose. Thank you for keeping me and my family safe. Jerry

Cove Home Security - Exceptional Home Security Company I absolutely love everything about Cove. I have their first gen security system and wanted to upgrade to their newest equipment. So I went on their website and chatted with Edison. He got me hooked up with everything I needed, on top of everything I wanted. He went through my whole account, made sure everything was, and then was able to give me a 30% discount off of everything. So yeah, why wouldn't you like Cove? Good prices, nice incentives, and exceptional customer service. So if you need a very nice home security system with fast response times, give Cove a call, you will NOT be disappointed!!!

Tech rep Tech rep. Was knowledgeable to resolved my issues. Satisfied.

Cancellation is a Hassle! I had to call 3 separate days to attempt to cancel my account because every time I called the agent would supposedly be "unable to charge my debit card for the remaining equipment balance". All the while I'M STILL GETTING CHARGED ON THAT SAME CARD MONTHLY FOR A SYSTEM I'M NO LONGER USING! Funny how your system only had an issue processing my payment when I wanted to cancel and not for my monthly payments. I end up giving them a different card to use and it finally works. Great, now I think I'm finally able to put this awful company behind me. NOPE. Now I find out I have to pay yet another upcoming monthly payment because of your B.S. "30 Day Cancellation Window". This company will bleed you like a stuck pig for every dime you have if you're trying to cancel. Go with a company with better policies and customer service. After all the system and sensors are the same anywhere you go! Find a company that sets themselves apart with how they treat you and the policies they enforce. COVE WILL TREAT YOU LIKE AN ATM.

Great customer service Great customer service! Our indoor camera stopped working and Lloyd helped process a replacement for us. Quick and efficient help!