Rough start, but resolved now UPDATED REVIEW: I had such a rough start in the beginning but I am very happy this was resolved and I was able to vent my frustrations to Nicholas and he was very patient and supportive of my situation. The key point that needed to be addressed was the miscommunication and lack of empathy to my situation from the reps I dealt with and he was more than happy to acknowledge my feelings were valid. I have been loving the equipment so far and love the ease of use as well. I appreciate the accountability and the help I was given in my time of stress.

Above and beyond I truly appreciate when I get a representative who likes the work they do. It reflects on the assistance that he gives to the customer. Derick was such a big help this morning with the reinstallation of my Cove equipment. He was thorough and effective in all the steps that he informed me to do. Thank you Derick for your help this morning. Keep doing an awesome job.

Great customer service Great customer service! Our indoor camera stopped working and Lloyd helped process a replacement for us. Quick and efficient help!

Missing, installed, sensors! Brice did a wonderful job solving our problem. He was patient kind and thorough. It took a lot of effort on his part to solve our mystery, missing, sensors that were installed and paired previously. A big thank you to Brice!

Good reliable system I installed my system 1 year ago. It arrived timely after ordering. Installation was easy. It has operated very well. We have frequent power outages & the system alerts us to those plus when the power comes back on. I had one door sensor fail after I replaced a battery (kept saying the cover wasn’t on). The customer service person was fantastic to work with and I had a new sensor in about a week. Id definitely recommend this system to others.