Sharon Presgraves
GBBuyer Beware 15+ days and no shipment confirmation, I had to email to find out where my item was! 20 days after the original purchase they just cancel the order and issued the refund. I note, these doors are STILL availble on the website for purchase!!! Not 'Temporarily Unavailable' or 'Currently out of Stock'. Still fuming!! Not a simple email communication or a sorry or a we will honor your sale price. Nope! Just a they are damaged, we will contact you when everything is handled and replaced. Do not have to bother reaching out to me, I will take my business elsewhere and never purchase another Anzzi product again. I would rather NOT have another round with a company who lacks simple communication skills and has all around poor business etiquette!
Alex Kondrachuk
GBAnzzi sent me a non-working shower… Anzzi sent me a non-working shower panel. After conversations, making videos, etc. warranty order has been created. I already spent $300 on installing that broken panel and now I should wait for the thermostatic cartridge that Anzzi promised to send to me and again hire a plumber. Terrible experience!
stacy howard
GBBuyer beware remote fail less than s yesr After 6 months of smart toilet use remote went out. Company is unwilling for any type of support stating out of warranty. Remote replacement cost $300. This is not a luxury built brand if product does not last a year. Very disappointed buyer beware
Dave
GBFast delivery Good job! -
Doug Loebertmann
GBThe heater bar arrived as promised but… The heater bar arrived as promised but there is a big scratch on the front. I altered the customer service team of this issue and was promised a response. 2 weeks later there has been no response.