System low battery, system maintenance We have been experiencing system low battery messages in the middle of the night, and the service was able to replace our battery and fine-tune a few other things while he was here. Very pleasant experience! It took a while to get the appointment, but once the tech arrived he was very professional and addressed all of our concerns (and more.)

Ackerman Sells to ADT - Consumer Loses, Of course. As all of you know Ackerman was a month-to-month operation. Ackerman sells my contract to ADT, ADT turns it into a 2025 end date contract. Cancellation fee is now $300+ ADT never changes, and the reason I was with Ackerman to begin with. A bunch of unaccountable thiefs.

The technician The technician that came to my house today was exceptional! We had trouble locating the problem, but he hung in there and searched for a long time to discover the primary problem. Please comment him for his exceptional work. Thank him for me!

Victor was very friendly and had a good… Victor was very friendly and had a good sense of humor. His knowledge of his product was superb. We enjoyed his visit and feel very confident in our decision to choose Ackerman again for our security needs!

Our technician Mark- swift and professional Our technician Mark was very swift and professional. He knew exactly what needed to be done and took no time completing. Mark explained everything that was done and assured me that nothing regarding our security panel had changed. Thanks Mark for your professional and friendly demeanor.