Ackerman Stella Consultant Victor was the Ackerman Consultant assigned to me. He brought many years of experience to the table, which immediately put me at ease. He never over promised what he or Ackerman could do. He was always punctual and carried himself very professional. He went the extra mile to ensure I understood the practicality of what I wanted and how to obtain it. He also applied what ever discounts were available at the time to save me money.

Quick tutorial Very helpful visit. The rep explained the way the system operates, checked each door chime and gave a quick tutorial, which is what I needed and requested. I appreciate the support from Ackerman in keeping our home secure.

Ackerman Sells to ADT - Consumer Loses, Of course. As all of you know Ackerman was a month-to-month operation. Ackerman sells my contract to ADT, ADT turns it into a 2025 end date contract. Cancellation fee is now $300+ ADT never changes, and the reason I was with Ackerman to begin with. A bunch of unaccountable thiefs.

Daniel Cottrell Daniel Cottrell, was very courteous and polite. He took time to fully explain the system, and how to use the Ackerman app. Daniel addressed all questions I had about set-up. Because of his thoroughness with changing over my alarm system to cellular, I feel more comfortable in my home.

The technician The technician that came to my house today was exceptional! We had trouble locating the problem, but he hung in there and searched for a long time to discover the primary problem. Please comment him for his exceptional work. Thank him for me!