Doug was a very nice gentleman Doug was a very nice gentleman. He explained what he was doing as he was working. He asked questions regarding placement of equipment to determine the best location of cameras. After installation of all the equipment, he throughly explained how to use the equipment.

Finally had 3 Ackerman people who… Finally had 3 Ackerman people who listened to my problem and fixed it in 2 days. Upgrading was a problem for several months but these 3 folks were super. The tech who came really knew what he was doing, was personable, did everything exceedingly well. This was a great answer to my situation.

Best service EVER!!!!! My Tech was relentless in finding the cause for my system malfunction. He was a true professional. Courteous and respectful and knowledgeable. When he needed help he called his team and to me that showed me his passion for his job! He needs to be promoted in my humble opinion!!

System low battery, system maintenance We have been experiencing system low battery messages in the middle of the night, and the service was able to replace our battery and fine-tune a few other things while he was here. Very pleasant experience! It took a while to get the appointment, but once the tech arrived he was very professional and addressed all of our concerns (and more.)

Daniel Cottrell Daniel Cottrell, was very courteous and polite. He took time to fully explain the system, and how to use the Ackerman app. Daniel addressed all questions I had about set-up. Because of his thoroughness with changing over my alarm system to cellular, I feel more comfortable in my home.