Very pleased Was worried my item would never ship, reached out via email, was told it would ship as soon as available, 1 week later item arrived in perfect condition. Very pleased, no one else had it in stock as it is a discontinued lawn tool set.

I ordered a DeWalt pruning chainsaw for… I ordered a DeWalt pruning chainsaw for Father’s Day. I saw an ad at a cheaper price the same day so I called customer service and they cheerfully matched the other stores price. The refund was done quickly and the chainsaw came sooner than expected. It’s not Father’s Day yet so I can’t say how it works but Tyler Tools was great!

Terrible Communication I placed the order back in early March and Tried to contact The company on numerous occasions with no avail. Then I ended up canceling the order and moved on and purchased the saw elsewhere. Then recently I received a message from the company that the order was being shipped. I sent them another email canceling this order because I already purchased the item, and then the item showed up on my doorstep. The only positive experience is when I called to have it returned (since they never billed me) the person on the phone was kind enough to offer a free pick up ticket and UPS showed up the next day.

Good pricing and reasonable shipping times. Shipping times weren't next day fast for all items, but everything came in in a timely fashion and in one piece. The prices were competitive with other places. I would definitely order from Tyler Tool again.

Ordered a laser level Tyler tools took… Ordered a laser level Tyler tools took the money said they’re having technical issues couldn’t fulfill my order proceeded and canceled order they came back and stated they’re having technical issues and couldn’t refund my money this has been going on for 3 weeks! Refund Order #1250744 Product order# #W103845453