Terrible Communication I placed the order back in early March and Tried to contact The company on numerous occasions with no avail. Then I ended up canceling the order and moved on and purchased the saw elsewhere. Then recently I received a message from the company that the order was being shipped. I sent them another email canceling this order because I already purchased the item, and then the item showed up on my doorstep. The only positive experience is when I called to have it returned (since they never billed me) the person on the phone was kind enough to offer a free pick up ticket and UPS showed up the next day.

Ordered a laser level Tyler tools took… Ordered a laser level Tyler tools took the money said they’re having technical issues couldn’t fulfill my order proceeded and canceled order they came back and stated they’re having technical issues and couldn’t refund my money this has been going on for 3 weeks! Refund Order #1250744 Product order# #W103845453

Tyler Tool did great but Makita dropped… Tyler Tool did great but Makita dropped the ball on the 36v chain saw. It came with an Oregon chain instead of a Makita chain, and they included a 100cc container of bar and chain oil which doesn't even fill up the reservoir in the saw. The oil is lighter than typical bar and chain oil, and they don't provide specs with any meaningful info, so they want to sell the recommended Makita bar and chain oil in 100cc containers @ $8.50 per bottle. I didn't expect to take out a loan to use this saw. Actually haven't used it yet. Studying my options on b&c oil before proceeding. I only have dozens of Makita cordless tools. Very disappointing, Makita.

Thank you Tyler Tool Thank you Tyler Tool! I received my free shipping order in just a few days as if I elected for fast delivery. Shipping status and updates were frequent and delivery notification was spot on! Product was received in excellent condition in its manufacturing packaging. I will always order from Tyler Tool. We’ll done folks, Thank you!

The items I ordered were almost… The items I ordered were almost immediately back ordered so I wasn’t happy I attempted to cancel the order but got the run around and pay pal refunded the money. Few months later I come home and the order is on the porch…..so I guess as long as you’re patient and not in a hurry you will get the product and as far as the product they were both top notch without any issues.