Blind was fine, delivery not. Blind was fine. DHL delivery was not. Frequent notices came back as Package on Hold, or Exception, with no explanation why. Delivery was overdue by one week per DHL website even though package was at the local warehouse.

Ordered the blinds but needed different… Ordered the blinds but needed different sort of clamps than what came in the box since the blinds need to be held from the sides ; not the top. Called customer service and they sent a new set of clamps. Took a long time for it to arrive but it’s all just fine.

Two Thumbs Up Thank you Just Blinds for providing great customer service and a great 1st time shopping experience! I am very pleased with my wooden and vertical blinds. I was a bit nervous about my measurements but everything fit perfectly and installation was easy. Two of the vanes were damaged, but the replacement process using the online chat was simple and they were delivered within the expected time frame. Would definitely order from Just Blinds again.

Highly recommend From start to finish took 2wks everyone was very friendly from phone calls, home visits to being fitted Nothing was to much hassle would recommend

No support for inferior product once it breaks They're product broke after 3 year warranty is up and they won't support with replacement parts even if I offer to pay. They tell you to look at fixmyblinds.com. This site doesn't have the parts for a self lifting roman shade with no chord. I paid $400 and they recommend I purchase another one from them after 4 years and cannot send out replacement parts. WHy in the world do they think they will ever get repeat business. What is the point? Horrible business model.