Great quality custom product Great quality, custom product! We are repeat customers and had purchased blinds for our previous home as well. Our order arrived quickly… my only feedback is that the order was delivered in multiple packages on different days, so it was confusing to confirm we had gotten everything. But otherwise a great experience.

Packaged well Packaged well, items arrived in perfect condition.

No support for inferior product once it breaks They're product broke after 3 year warranty is up and they won't support with replacement parts even if I offer to pay. They tell you to look at fixmyblinds.com. This site doesn't have the parts for a self lifting roman shade with no chord. I paid $400 and they recommend I purchase another one from them after 4 years and cannot send out replacement parts. WHy in the world do they think they will ever get repeat business. What is the point? Horrible business model.

Found company easy to deal with Found company easy to deal with, have bought spare parts and tracks without any problem and ordering simple. I did allow more delivery/production time as I thought possibly small business, had no problems at all. Online fitting info/help and if in doubt pick-up the phone for experienced advice from them first hand before you tackle job---"SO EASY"

Did not realize they were shipped from… Did not realize they were shipped from Mexico so it took longer than I thought. One package was diverted from Oregon across to Connecticut and then back taking over 3 weeks.