Quality custom made products I liked that i could get free samples. The online ordering was easy and the blinds actually arrived sooner than expected. The blinds look great. I expect to make further purchases here.

No support for inferior product once it breaks They're product broke after 3 year warranty is up and they won't support with replacement parts even if I offer to pay. They tell you to look at fixmyblinds.com. This site doesn't have the parts for a self lifting roman shade with no chord. I paid $400 and they recommend I purchase another one from them after 4 years and cannot send out replacement parts. WHy in the world do they think they will ever get repeat business. What is the point? Horrible business model.

Will NOT buy from again Ordered 2 blinds, cost $750. Received in reasonable time. Correct brackets, were not in the package. Called for replacements. Told would be 7-10 days, which I felt was ridiculous for them to not be quicker on getting correct pieces to me. Agent states, everything comes from Mexico, and has to go thru customs. Small part, and how do you not get such a simple basic part, correctly in the package. If blinds were for a client, would cost me $$, as well as create an unhappy customer, I would have to deal with. Fast forward couple days, receive an email that my parts order is being processed (not shipped), and allow 3 weeks for delivery. “3 WEEKS”. No email, no chat (says 8AM - 11-PM, but never any agents available). Only option is to call, and get no satisfaction.

Two Thumbs Up Thank you Just Blinds for providing great customer service and a great 1st time shopping experience! I am very pleased with my wooden and vertical blinds. I was a bit nervous about my measurements but everything fit perfectly and installation was easy. Two of the vanes were damaged, but the replacement process using the online chat was simple and they were delivered within the expected time frame. Would definitely order from Just Blinds again.

I have never done business with such an… I have never done business with such an incompetent company I ordered my INSIDE MOUNT BLINDS from Just Blinds on 3-12-24 On 3 -22-24 received the Blinds with outside mounts. I called and they sent out the INSIDE MOUNT Brackets. Nope received outside mount brackets again . I called again and they couldn’t explain but sent me INSIDE MOUNT Brackets for the second time . NOPE ! I received outside mounts again Called and talked to a manager he apologized sent me a schematic on how the inside mount should be installed. He said the new inside mount brackets would arrive in 2 to 3 days. Nope 10 days. I received the proper inside out brackets but was missing the nuts for the brackets so now I have to go to Home Depot and buy nuts. These guys have been playing games with me. NEVER AGAIN !