This company has been charging me… This company has been charging me $29.99 per month for the last 5 months. When i called to find out why, they said i had a subscription *which i never consented to*. They helped me camel it and said they would escalate my refund request but if approved, they would only refund up to 2 months. This is outrageous because i never agreed to a subscription and never received anything from the supposed subscription.

Installed your product last night and… Installed your product last night and showered this morning. Great water pressure! Wife liked but complained it was now mounted too high and was hard for her to reach. Regret having to purchase hose and adapters. Also was surprised to learn that you do not have a return policy. Raymond Mulvirhill

This company has been charging me for a phony subscription… This company has been charging me for a subscription. After multiple attempts to inquire about the charges, they finally got back to me indicating that the charges are for a subscription that I never signed up for. they said they sent me an email with my username and password. I did not receive an email. Still have not heard back from them about cancelling tis "said" subscription. Do not buy from this company. They overcharge and are misleading.

Absolutely terrible customer service… Absolutely terrible customer service and support. They only allow contact via email. I placed an order on Nov 28. I emailed on Dec 7 asking about my order status. I only got vague answers and half promises. I emailed again on Dec 11. No response. I emailed again on Dec 14. No response. 3 weeks after placing my order, I still had no answers and no product. I emailed on Dec 15 and cancelled my order. Two weeks later I still had not received confirmation of the cancellation or a refund. Much to my surprise, on Tuesday, Jan 3, I received my order. Almost 3 weeks after cancelling. I made multiple attempts to leave a review with comments and could not. Absolutely terrible experience start to finish.

SCAM COMPANY They sent me a defective shower head and wall base. Customer service number is constantly "busy" even when calling for over an hour back-to-back on multiple days. Email support was told to call me not reply to email and over a week later writes me back instead of calling. Multiple reply emails to them with no reply to them and had to call the bank to dispute the charges. SCAM COMPANY! The company address of 4051 Freeport Pkwy #300, Grapevine, TX 76051 is an address for ShipBob a shipping company. Reviews all say the same thing most of the reviews on here say.