SCAM COMPANY They sent me a defective shower head and wall base. Customer service number is constantly "busy" even when calling for over an hour back-to-back on multiple days. Email support was told to call me not reply to email and over a week later writes me back instead of calling. Multiple reply emails to them with no reply to them and had to call the bank to dispute the charges. SCAM COMPANY! The company address of 4051 Freeport Pkwy #300, Grapevine, TX 76051 is an address for ShipBob a shipping company. Reviews all say the same thing most of the reviews on here say.

DO NOT BUY FROM THIS COMPANY DO NOT BUY FROM THIS COMPANY! I read all these reviews. I read all the reviews on their Instagram calling them frauds and I still ordered. I placed two orders because they choose not to tell you that it doesn’t come with the connecting pieces. So I placed two back to back orders with expedited shipping. The first package was NOT expedited. The second package was never sent. Countless emails and messages and crickets. Frauds.

Installed your product last night and… Installed your product last night and showered this morning. Great water pressure! Wife liked but complained it was now mounted too high and was hard for her to reach. Regret having to purchase hose and adapters. Also was surprised to learn that you do not have a return policy. Raymond Mulvirhill

Water will fall too fast or too slow Water will fall too fast or too slow. It s not shower. It s made for bricks too wash supported by white models which Chinese use to promote there products kinda but lost money

The alpenforce is a great buy The alpenforce is really cool to start off with. Only issues is that the bottom handle is a lot thicker than most shower head handles so it doesn’t fit most shower head hooks. The alpenforce sits on my shower hook not securely so I have to keep it in the second settle because the water pressure makes it fly off the hook. Within the 2 shower one of the water holes started pointing in the opposite direction so when I have my face to the water, one stream of water aims into my eye. Very annoying to have to tilt so I don’t get squirted in the eye. Over all the water pressure is amazing, I feel I have softer skin, and it is a great bye.