GHS / Vio GHS , Worst security company ! I have just been notified that I was billed 2times for my service as an automatic withdrawal! I attempted to find out why and was placed on hold for over 35min, no one picked up! I also NEVER RECEIVED a copy of a signed contract when the installer came, a year later when I still did not know of how to properly set up the alarm, customer service sent me a PDF thru my email and was to small to read off my phone that I called to get a hard copy sent to my home address and they advised me that they don’t do that!!! Now to find out GHS is now Vio Security... when we’re they to advise their customers. Not everyone reads their email and correspondence SHOULD BE ADDRESSED THROUGH THE USPS!! Not satisfied and I’m awaiting to finalize this situation, and what my payment refunded that they withdrew twice this month!!

I sent a cancellation hand written… I sent a cancellation hand written letter to their company on behalf of my mother inlaw also the signatory but this company still continues to charge us monthly for the service that we dont even use or cannot access because we already have an ADT system at our house. Ripoff company.

Total garbage Total garbage. The only time anything got fixed on our system was when I fixed it myself. This is the only company I have ever done business with that cares nothing about customer satisfaction or service. Stay far away from GHS Security!!!!

I had the same experience as most of… I had the same experience as most of you with this company. I call BS on this company not only for “requiring” a certified letter to cancel in the age of technology or accepting a cancellation over the phone but automatically renewing contracts because it was in the “fine print”. I sent the certified letter and told them to eat the balanced owed. I received another request for payment. I contacted AZ state attorney general and filed a complaint. That was in July 2022 and I have not received another correspondence from the company. I urge you file a complaint if are still not able to resolve your issue with this scam. The state attorney’s office was quick to respond and followed up with me after they had attempted to contact the office with no avail.

A GHS rep came to my elderly father's… A GHS rep came to my elderly father's door in September and got him to switch from Brinks to GHS with the promise of paying off his Brinks account. They have not paid it off, so he has been forced to double pay. Efforts by my father, my brother-in-law and me to contact GHS Customer Service to correct the situation have gone unanswered. WARNING: Don't do business with this company that preys on gullible seniors, does not fulfill its commitments, and is unresponsive to customer requests for assistance.