I had the same experience as most of… I had the same experience as most of you with this company. I call BS on this company not only for “requiring” a certified letter to cancel in the age of technology or accepting a cancellation over the phone but automatically renewing contracts because it was in the “fine print”. I sent the certified letter and told them to eat the balanced owed. I received another request for payment. I contacted AZ state attorney general and filed a complaint. That was in July 2022 and I have not received another correspondence from the company. I urge you file a complaint if are still not able to resolve your issue with this scam. The state attorney’s office was quick to respond and followed up with me after they had attempted to contact the office with no avail.

Absurd Policies I tried to cancel GHS security over the phone with customer service, the policy wouldn't allow an over the phone cancellation or an online cancellation. I would have to type up a letter (before 30 days of contract end) and mail it saying that I didn't want the services anymore. Clearly trying to make it hard as possible to cancel or force someone into renewing their service. Very scammy way to run a business. Do not recommend!

Excellent Service I recently bought a house and took over the buyers contact. I have had nothing but dedicated employees trying to do all they can to assist me. Our installer Anthony V., is a great guy, he has gone above and beyond in educating me about security systems and other ways to keep our house safe. I would recommend GHS to everyone.

A GHS rep came to my elderly father's… A GHS rep came to my elderly father's door in September and got him to switch from Brinks to GHS with the promise of paying off his Brinks account. They have not paid it off, so he has been forced to double pay. Efforts by my father, my brother-in-law and me to contact GHS Customer Service to correct the situation have gone unanswered. WARNING: Don't do business with this company that preys on gullible seniors, does not fulfill its commitments, and is unresponsive to customer requests for assistance.

Glad I switched I switched to GHS from another company 4 years ago and just renewed my contract. There have been minor glitches here and there, but the company has always worked very hard to keep the system working smoothly and fix any issues. They always try to find a way to help immediately over the phone, if possible, before setting up an appointment to come out in person. I would recommend them to anyone looking for a home security system.