Brian Cullum
GBAbsurd Policies I tried to cancel GHS security over the phone with customer service, the policy wouldn't allow an over the phone cancellation or an online cancellation. I would have to type up a letter (before 30 days of contract end) and mail it saying that I didn't want the services anymore. Clearly trying to make it hard as possible to cancel or force someone into renewing their service. Very scammy way to run a business. Do not recommend!
Greg
GBWorst company Worst company. Very shady, awful service. Technician was nice and able to fix problem but then company comes back and charges you for euipment on “free” service call. System is never monitored so no faith that cops would come even if alarm goes off. Stay away
Mike Stepchinski
GBWorst company ever. Alarm functions not working, calls result on 45+ minutes on hold without answer. Receptionist promises a call back from technician later that evening or next day - no call ever returned. Impossible to get a call back from anyone it seems and I'm forced to pay the bill if the alarm works or not. Crappy company, worst customer service around.
Luchie Bowers
GBVIO/GHS - CONSUMER BEWARE!!! DO NOT USE!!! From reading the reviews, we are NOT the only one who DID NOT receive the alleged notice of change from GHS to Vio and the notice of rates change and the date it will be taken out. Adan - I hope you did not pay a lot for that "LEADERSHIP" crew you were BS'ing about. WE DID NOT SIGN A CONTRACT WITH VIO. Cancel our account please and stop robbing your once happy customers blind!
Becky Harrison
GBTotal garbage Total garbage. The only time anything got fixed on our system was when I fixed it myself. This is the only company I have ever done business with that cares nothing about customer satisfaction or service. Stay far away from GHS Security!!!!