T. F.
GBThis is by far the worst experience… This is by far the worst experience ever with this company. Lied to about the length of the contract. Do your research and read all reviews on other review sites about how many years your contract will end up being and about how you will have the hardest time canceling the contract after the time period is up!!! They get you stuck and if you ever try to cancel before the years they keep adding to your contract, you'll have to pay all the years in advance to cancel the contract. They get you stuck with them. It's a scam they work by to keep robbing you. Terrible!!!
Kathleen Daugherty
GBGlad I switched I switched to GHS from another company 4 years ago and just renewed my contract. There have been minor glitches here and there, but the company has always worked very hard to keep the system working smoothly and fix any issues. They always try to find a way to help immediately over the phone, if possible, before setting up an appointment to come out in person. I would recommend them to anyone looking for a home security system.
Greg
GBWorst company Worst company. Very shady, awful service. Technician was nice and able to fix problem but then company comes back and charges you for euipment on “free” service call. System is never monitored so no faith that cops would come even if alarm goes off. Stay away
Jeremy
GBGHS is the worst when trying to end… GHS is the worst when trying to end your contract. I have been trying unsuccessfully to cancel their service for a month! I have not used the building the system is in for over two years but have paid the bill and now I do not remember the security password to access the account when calling. I have been told they would send me an email to cancel, never happened. I have been told twice a supervisor would call back, never happened. I am to the point now of ripping the equipment off of the wall and then maybe I can get a response. I will never recommend them to anyone!!!
S Gib
GBI had the same experience as most of… I had the same experience as most of you with this company. I call BS on this company not only for “requiring” a certified letter to cancel in the age of technology or accepting a cancellation over the phone but automatically renewing contracts because it was in the “fine print”. I sent the certified letter and told them to eat the balanced owed. I received another request for payment. I contacted AZ state attorney general and filed a complaint. That was in July 2022 and I have not received another correspondence from the company. I urge you file a complaint if are still not able to resolve your issue with this scam. The state attorney’s office was quick to respond and followed up with me after they had attempted to contact the office with no avail.