Double charged, totally unprofessional cleaner I had one cleaning service with them that was decent; however, the cleaner was a bit incompetent. He lacked knowledge of basic cleaning techniques and time efficiency, which required constant micromanagement, proving to be extremely annoying. Apparently, he juggled five other jobs, from teaching English to making deliveries, which likely contributed to his lackluster performance. Nevertheless, I was double charged for the service without any explanation whatsoever. I filed a dispute with my bank because it was impossible to reach a real human in their customer service department. Honestly, saving $50-$70 was not worth the stress it caused.

I’m not surprised with all the unhappy… I’m not surprised with all the unhappy reviews here. I won’t repeat everything that has been said. The company is a scam. You can’t talk to anyone but they will email you. I got the cleaners number on the first visit so I hounded her when she didn’t show -twice-always some lame excuse.but came the next day. She never finished our entire condo …I had to do the rest after she left . What she did was good which is why I kept with her through the contract. I felt we should tip her generously. You KNOW the company is getting the money. The cleaners are not being paid their rate. And they charge tax. So it’s $8-$14 more each visit. No cleaning people I ever had charged tax. When contract was up I ran as far from Dazzling Clean as I could. Advice: DO NOT START WITH THEM.

Natasha did a fantastic job Natasha did a fantastic job, the only issue is the company, I did the $19.00 special that took $20.56 from my Apple Pay, I just got a notification from my bank for $53.08 , I feel scammed this company is not upfront with you I will not be using them again, the cleaner was phenomenal I was impressed with her wrk, but the company is not honest

FEES are high, service is inconsistent I had the service for several months and canceled today. I am so unhappy that I took the $159 fee (to cancel!!) I had several No shows (servicers would simply reschedule the service so I wouldn’t be charged, but I’m still left WITHOUT service), late service (I was called HOURS after they were supposed to show up with excuses about oversleeping/forgetting/dazzling platform problems), and to make it worse, there are NO human beings to talk to. It’s a con job because they charge you so many fees on each service (NOT taxes, but platform fees, service fees) such that you save NOTHING. I feel ripped off for literally hundreds of dollars and even more frustration.

When I canceled after six months When I canceled after six months, they continued to charge my credit card the monthly $49. fee. They claimed that my cancellation only counted for the cleaner's booking not for the membership. Stay away from the hassle this outfit will cause you!