Dazzling Cleaning

78701, Austin, United States
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2.25
Based on 20 Reviews

5

10.00%

4

0.00%

3

5.00%

2

75.00%

1

10.00%
About Dazzling Cleaning

Dazzling Cleaning is a nationwide platform that connects individuals with top-rated, pre-screened independent house cleaners. Booking a cleaning only takes a few minutes, and Dazzling Cleaning's membership program makes booking recurring cleanings more affordable than any other professional cleaning service.

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Jonathan Sackheim
GB

Cleanings happened Cleanings happened, but can't find how to cancel. Avoid.

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Helane Androne
GB

FEES are high, service is inconsistent I had the service for several months and canceled today. I am so unhappy that I took the $159 fee (to cancel!!) I had several No shows (servicers would simply reschedule the service so I wouldn’t be charged, but I’m still left WITHOUT service), late service (I was called HOURS after they were supposed to show up with excuses about oversleeping/forgetting/dazzling platform problems), and to make it worse, there are NO human beings to talk to. It’s a con job because they charge you so many fees on each service (NOT taxes, but platform fees, service fees) such that you save NOTHING. I feel ripped off for literally hundreds of dollars and even more frustration.

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Richard Burge
GB

cleaner was fine, fees high cleaner was fine. fees were high, especially the monthly $52 fee that I was not even aware it was being charged to my account.

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Arlene Monte
GB

I’m not surprised with all the unhappy… I’m not surprised with all the unhappy reviews here. I won’t repeat everything that has been said. The company is a scam. You can’t talk to anyone but they will email you. I got the cleaners number on the first visit so I hounded her when she didn’t show -twice-always some lame excuse.but came the next day. She never finished our entire condo …I had to do the rest after she left . What she did was good which is why I kept with her through the contract. I felt we should tip her generously. You KNOW the company is getting the money. The cleaners are not being paid their rate. And they charge tax. So it’s $8-$14 more each visit. No cleaning people I ever had charged tax. When contract was up I ran as far from Dazzling Clean as I could. Advice: DO NOT START WITH THEM.

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Gregory
GB

This company has NO customer support This company has NO customer support. There is NO phone number listed anywhere, so it impossible to speak with a live person. If you try to email them, you get an automated response that the email address is NOT MONITORED. Their billing system is really quite complicated. I guess there is a monthly :Membership Fee" of $49 and an unknown amount for the monthly cleaning. I am cancelling after this month's cleaning. The cleaning person scheduled for today, never showed up, nor called.

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