MyClean Cleaning Services

247 West 35th Street, Suite 9R, 10001, New York, United States
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1.95
Based on 20 Reviews

5

0.00%

4

0.00%

3

40.00%

2

15.00%

1

45.00%
About MyClean Cleaning Services

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Deborah Kuban
GB

Myclean is doing property management… Myclean is doing property management for a flat in our courtyard. Renters are loud until 2 am, drunk (15 empty liquor bottles per party in a unit specified as 4 renters, mounds of trash), disrespectul, disruptive and 24 hr myclean manager is not ressponsive. Calls go to answering machine with no response. Causes poor quality of life for homeowners. Not impressed with accountability and responsibilty.

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Joel
GB

Cleaner threw out a big check of mine Cleaner threw out a big check of mine. Management never called me back. When I called them they claimed the cleaner said that she did not do it and explained how they were loyal to the cleaner and not to the customer. They also refused to book sessions for me and then wanted to charge me extra. They never apologized. The cleaner told me and them she may have thrown them out.

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d m
GB

Do not use; Beware of service Beware of this service. Do not use. They do not take responsibility for damage done & you end up incurring costs to repair yourself. It is an agency and while most agencies have insurance to cover damage to clients. We reached out following our move our clean immediately (within the next day) that the cleaning person had not only used a substance that stripped the chrome finish on the range unit but they had tried to use something that scratched the surface even more. I offered suggestions how to remediate the issue such as purchasing the new panel...but stress the importance of remediating the damage created during the cleaning. They gave me the run around for the past week asking me to fill out a form then another form when today they replied: Thank you for your patience while we looked into this. We spoke with the cleaner regarding this claim and we do not believe the cleaner would have caused this. Our cleaners are equipped with a standard cleaning kit that includes: a duster, dust pan, flat mop Swiffer, microfiber towels, magic erasers, sponges, all-purpose cleaner, bathroom cleaner, disinfectant, and glass cleaner. All of our cleaning products are non-abrasive. The cleaner said she used dish soap and her sponge to clean the stove. Best, — Kim Cleaning Success Agent | MyClean

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Jill Wood
GB

Company will not address issues Inexperienced cleaner. Followed around and cleaned all missed and worked for an hour after left. Company said there will be no satisfaction because I have no pictures. Since I cleaned….there are no pictures.

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Nicole
GB

First cleans were wonderful but quality … First cleans were wonderful but quality and thoroughness decreased over time. I keep them because it's an adequate job, but mainly because the process for scheduling online is REALLY easy and it's too hard to find and schedule new cleaners.

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