Cleaning was poor Cleaning was poor The various cleaners that came to the house seemed inexperience. In using a steam mop they ended up damaging the finish on my wood floor in several spaces. They tended to be 15 to 30 minutes late most times. In addition, they always seem to forget to clean or touch something. As a result we stopped using the service and would not recommend.

Mediocre, not amazing. So far, haven't had a perfect clean after 5 months. Nearly there with my first cleaner, but then she left MyClean. Second cleaner didn't mop floors (I know because dirty mop pad was not nearly as dirty as when I mop, so I mopped with the pad she left to see if it picked anything up, and it was as if the floors were untouched). I keep the house usually very clean, so bi-weekly clean is usually a maintenance clean and extra elbow grease for the tough-to-do-daily chores, but I find those things go undone even after I specifically request them (along baseboards dusted, 2 air vents vacuumed).

Company will not address issues Inexperienced cleaner. Followed around and cleaned all missed and worked for an hour after left. Company said there will be no satisfaction because I have no pictures. Since I cleaned….there are no pictures.

Extremely unhappy with the service of US- my clean Extremely unhappy with the service of late. In my capacity as Vaibhav's mom, I was handling the cleaning appointments from outside the US. Visited my son's apartment yesterday & found the service to be very poor: 1. Filthy kitchen counter top strewn with dirty glasses, tissue paper, empty plastic packets & cartons, & food stuck to the counter which required intensive scrubbing before it was removed 2. The condition of the dining/study table & TV console was the same- not even dusted, nor the papers there piled up, so it could be cleaned 3. The area below the bed had not been swept for a few weeks- again strewn with paper, plastic, cartons 4. The bedside table again had not been cleaned for weeks with papers & coins actually stuck to the table, probably with food articles which had been dropped there weeks ago 5. The only area which was clean was the bathroom & a part of the living area Overall very disappointed with the service, specially given the costs involved & your reputation coupled with the fact that the cleaning is scheduled regularly at a 2 week interval. P.S. Vaibhav has never had the opportunity to meet the cleaning lady - Aurora- given his schedule.

It took a little while to find a … It took a little while to find a cleaner that could consistently do a decent job, and I'd recommend it if you just need to cover the basics, like the sinks, tub, floors etc. But there's not a lot of incentive to stay with the company because the cleaning never really adapts to needs of my place. There's never a dusting here or there every other visit - it's just sinks, tub, vacuum, done. My wife and I take care of the basics, but we'd like a relationship with a cleaner that knows our place and how to touch up the little things that we totally forget about.