First time buyer I purchased this jewelry box with 4 buds and the presentation and packaging was amazing! It arrived intact, although I wish there was an option to order a gift box/bag instead of only a card. Aside from that, a nice card with care instructions would be appreciated. The recipient may not be aware how to care for the eternal roses, so it is best to include a small how-to care card. Aside from those two points, amazing product, great shipping care and handling. Overall very happy with my purchase.

improve packaging the roses are beautiful, they smell like real flowers, but the packaging damages their beauty, since it has a white foam stick to hold it, which covers the decorative box where the roses come. because the flowers cannot be taken out of the transparent box it looks like a cheap fairground gift

Awesome! The roses are wonderful! Delivered in well conditions. They are super delicate and elegant gift, This was what I decide to gift as thanks to the people who help me to buy my house and that was a wonderful present for them! 😊

requested cancelation and go no reply I requested a cancelation and received neither reply nor refund with a full month to go before delivery date. What I did get was a request to rate customer service... so 0 stars for 0 response I suppose. Just about as disappointing as why I had to cancel in the first place.

I can’t begin to express the joy that… I can’t begin to express the joy that my sister-in-law felt on her 70th Birthday when she opened the eternal rose in the most beautiful keepsake gift box and told me the rose scent instantly filled her mind with moments of her wedding day when she carried a bouquet of roses (the same color) and of her mom who loved the scent of roses so often had them in her home. Thank you for blessing her with this treasured gift.