Sarah
GBGreat Customer Service- Poor quality product I receive my order quickly, but the key did not work in my lock. Reached out to Easy Keys and was replied to in a timely manner. They shipped me 2 new keys to try. The first key bent in the lock and the 2nd one broke off inside. The keys were not made from a strong metal and were of poor quality. I reached out again to their customer service and was shipped a key extractor to try and remove the broken piece from the lock. I've been trying for several days and cannot get the piece of key freed. Overall my experience with their customer service was great. Unfortunately I would not recommend purchasing their product/keys from this company. What started as a need for a replacement key has turned into a need for a replacement lock, to my expense.
Peter
GBCustomer service was very helpful in… Customer service was very helpful in guiding me to get the right lockset and keys.
JOHN MANCINI
GBGreat experience Had 2 keys cut and one fit and other didn't. They sent me another key immediately and the customer service was perfect.
David Ehmer
GBKeys worked great & great customer service Keys worked great. And when the shipper lost my keys (not EasyKeys fault) EasyKeys promptly sent me a new set at no charge. Great customer service.
Sheri Dvorak
GBHighly recommend! The first key I was sent did not work, but they were very responsive over email to help me to try to get the key to work. When those suggestions still did not work, they sent me a key at no cost to me that was cut slightly different and that one worked perfectly. I'm so happy to have a cabinet that locks now!