EasyKeys stands behind their products and service. I ordered using the stamped key number and the first set of keys did not work. I sent a photo of the old and new keys and only a few days later a replacement set arrived. The replacements worked perfectly. EasyKeys stands behind their products and have great customer service.

Great company to deal with Great company to deal with. Very responsive and willing to help resolve any issues.

Keys worked great & great customer service Keys worked great. And when the shipper lost my keys (not EasyKeys fault) EasyKeys promptly sent me a new set at no charge. Great customer service.

I rate easykey a 5 star because they…politley persisted to fix my problem I rate easykey a 5 star because they were so helpful and very responsive. We had several e-mails and each one was answered in one day. I sent one picture of my broken cabinet lock and easykey quickly diagnosed and knew exactly which lock to send. I had no trouble replacing the old broken lock with this new one so there was not any need to send back the new one. The customer service was always polite and never sounded frustrated. We worked together as a team to find a fix for this problem. Dave

Great Customer Service- Poor quality product I receive my order quickly, but the key did not work in my lock. Reached out to Easy Keys and was replied to in a timely manner. They shipped me 2 new keys to try. The first key bent in the lock and the 2nd one broke off inside. The keys were not made from a strong metal and were of poor quality. I reached out again to their customer service and was shipped a key extractor to try and remove the broken piece from the lock. I've been trying for several days and cannot get the piece of key freed. Overall my experience with their customer service was great. Unfortunately I would not recommend purchasing their product/keys from this company. What started as a need for a replacement key has turned into a need for a replacement lock, to my expense.