Poor Workmanship Installed a wood floor 3 years ago. Now it is coming apart. Do not do business with this company

I am completely satisfied with my… I am completely satisfied with my carpet. The entire process from the very beginning of selecting my carpet to the day of installation was done in a partnership between myself and Dave and the staff at United Floor Covering. They all were professional, helpful, friendly, and respectful of my wishes and concerns. Many kudos to the installers! Not only do they know well the art of installation but did it with respect to my home and my furniture all in a friendly professional manner. I love love my new wool carpet!

Extremely Unhappy in Merced The product installed had no resemblance to the sample provided by United Floor Covering/Carpet 1. Although we realized that there would be some variance because it was a natural wood product, the sample showed almost no variation in color, while the installed product varied dramatically with many pieces much darker than the sample. The sample had no prominent knots; the product had numerous dark knots and filled areas. We made our likes and dislikes clearly known to the salesman. We never would have gone with a sample that looked like what we got; we would have rejected it out of hand. The salesman called us many times prior to contract signing (sometimes twice a day); we did not hear from him again after that, except for a brief visit on the first day of installation. When we expressed our concerns over the coloring/variation, he said relax and guaranteed we'd love. Not loving it!!! Midway through installation we contacted Dave and requested he visit and bring the sample. He came the next morning (without the sample). He again expressed our concerns over the coloring and extent of variation; he said he personally liked the variation. Silly us, we thought that what we liked was important. Guess not. We had no issues at all with the installers themselves. They did the best they could with the product they had to deal with, even though they said it was much more difficult to install than most hardwood floors. The sample was not representative at all. This is certainly the fault of the distributor; if United Floor Covering had previous experience with this particular floor they definitely led us astray as well.

Excellent Work We had tile put down in all 3 bathrooms, kitchen, dining and laundry rooms. The installers did an excellent job, very friendly and knowledgeable. The tile looks great especially around the door frames where they cut under the trim and door frame itself. Can't say enough about these guys. Great hire for United Floor and a Great Job!!!

Your website is very easy and practical… Your website is very easy and practical to use and your clients' services are very fast and effective. But I am not satisfied with you because of your low-speed website loading page.