Robert Mcmahan
GBBarry Jones oversold me almost 100 sqft … Barry Jones oversold me almost 100 sqft of wood flooring. at first they would not take the extra back. i had to personally call the owner to arrange a return, once i returned the items, i was informed there was a $100 restocking fee. that was not disclosed until after the return. i would have chosen to keep the wood had i known about the $100 fee. it took several calls and weeks to actually receive the reimbursement on my credit card. that is the last time i do business with Barry Jones of mercer carpet one.
Craig And Lynn Anne Rice
GBGreat Experience with Mercer One Our sales person was great! She went through numerous samples with us and after we selected the carpet we wanted she came to the house to expertly measure the area. Even brought samples to confirm the color selection versus the room colors.The installers were likewise just as professional.They were in and out in no time.
FRANK
GBPrompt and flexible sales and service Catlyn offered her help when we entered Mercer's EC store. She was happy to help and took us through our options in a few hours. She arrived at house to do measurements at appointed time. Installers were very accommodating and did an excellent job with installation.
Anthony and Linda Zelenka
GBCarpet The carpet in our family room did not hold up at all! We did have Laminate in the large kitchen area that was done perfect. And is wearing perfect ! But the carpet is very crushed
Kyra Kimball
GBHands down the BEST! Amazing company and service. Product selection is like no other and the amount of knowledge and professionalism that each employee has is incredible. This company is truly outstanding!