Hardware is OK, abandonded platform. Products are ok if you can find them cheaply, but the company has changed hands what appears to be multiple times & for the most part has abandoned the products. There appears to be no support available, nor any 3rd party products integrate with this system.

We get false alarms all the time We get false alarms all the time. I've added a magnet to our front door and resynched it many times and it still says the door is open when it's closed. Also, I get notices that we are offline and then back online and I'm at home and we didn't lose power or internet so that is a false notice as well. I can't rely on this product at this point.

Notion saved me a large headache. I’ve had the system for about 3 years with minimal interaction. I might have changed batteries once. I kind of forgot it was there. However I remembered this week when it alerted me to a leak in my laundry room where my washer had malfunctioned. I was able to catch the leak early and correct it. Aside from a small mess, there was no damage.

CUSTOMER SERVICE GETS A ZERO There was no issue with the order of extra parts, HOWEVER, the customer service is TERRIBLE! We have left multiple messages and sent emails (greeting states will return call in 24 hours). It’s been weeks so we quit trying and contacted our insurance company whom we got the product through. DO NOT SPEND MONEY WITH THIS COMPANY!

Worked great for 3 months Worked great for 3 months, now all sensor says connect but shows errors when trying to access them, have installed the app, changed batteries in sensors, re synched bridge it won't let U delete sensors when U try to it just re adds them back in