Helpful and patient So helpful with activating and setting up my alarm system. Everyone I’ve spoken with at Fluent has been knowledgeable and able to solve things on my end over the phone. The person who helped me activate my builder installed system myself was extremely patient and made sure everything was working properly prior to ending our call. Had to call today because system would not stop beeping. Resolved in five minutes.

Absolutely garbage and thieving… Absolutely garbage and thieving company. Had them for my house for 2 years. In that time they never corrected issues. We canceled once the contract was done with giving them 2 months warningbof our cancelation. They canceled after trying for some time to convince my wife to resign. We didn't. Then once done they stole 4 or 5 months of payments and refuse to return the stolen money. NEVER USE THESE SCAMMERS. THEY DONT CARE ABOUT CUSTOMERS, JUST STEALING YOUR HARD EARNED CASH. If I could give negative stats I would.

The worst security company I have ever… The worst security company I have ever dealt with. Do yourself a favor and do NOT retain this company. Equipment was faulty, I cancelled my account in 2022 and this company is still taking payments. To be clear, I full paid out my contract. Have submitted a cancelation request and talked to numerous agents.... this matter is still ongoing. Do Not Sign with them .... terrible customer service, faulty equipment and rudeness. Back away

New Satisfied Fluent Customer I am new to Fluent. I never heard about this security system. I used another popular system for years. But recently moved to another State, and my daughter uses Fluent and recommended them. So far so good. My only complaint was how long it took them to install after my order. But they gave me two free months service for the inconvenience. The service is set up custom to your needs. I like that I choose the number of security features whether it be cameras, doors and or windows. The technician was knowledgeable and professional. I has an overall good experience. I can’t speak to billing issues or cancellation issues as I’m new. I will update if needed but I recommend Fluent at this time.

Aman Vaid Great Service Aman Vaid the service Tech in the Saskatoon area is awesome. Having an issue with a door sensor that could not be fixed over the phone. Aman showed up and was able to resolve the issue. He takes extra time to verify that the whole system is working properly and explained more option in the panel. Every company needs more employees like Aman.