Karan McDonald
GBFull circle Everyone has been so helpful and accommodating from the first phone call to the tech installing equipment. Michael Molina was super helpful and patient with us non-tech people
Dustin Jones
GBQuality Security Our experience with the security element has been quite good. However, the Z wave components (specifically the thermostat) that go with it are terrible. It literally malfunctions 3 times daily and doesn't follow the set schedule for temperature control in the house at all. This is frustrating becasue they charge me monthly for something that does NOT work. UPDATE: Customer service has been quite helpful with this issue. I have to say, I was impressed by that!
Daniel Curl
GBLarry and David did an excellent job… Larry and David did an excellent job installing my new security system. They acted very professional and made sure I knew how to operate the system before they left. I had ADT at my previous homes and the type of service I received from them was no where close to the service that dfwsecurity provided.
T. Price
GB#SatisfiedCustomer UPDATE: Yes, I intended to mark this as 5 stars, not 1! My bad. I am completely satisfied with the equipment and service that DFW Security has provided my family this year! I know the system works, because we accidently hit the silent alarm once, and the Johnson county fire trucks showed up at our house very quickly. We live in Godley TX, and DFW Security is one of the few metroplex security companies that services homes this remote. We are happy with the choice we made to use DFW Security for our alarm needs!
Samantha
GBLarry did an amazing job! We just moved and had DFW security at our old house for a couple years. We were so excited to find out they would service our new home about an hour away! Larry just came and installed at our new house and it was an amazing experience yet again! He was so kind and polite. He took the time to explain everything to me and went over all the options we could include. He was extremely knowledgeable and also very efficient on his install. Larry is so good at his job and with customers. Thank you Larry!!!