I requested a technician to come out to… I requested a technician to come out to my home and install an additional camera. Juan, the technician, was sent. This gentleman was very professional and courteous. He installed the camera within an hour. I am very satisfied with the service I received. On a scale of 1 to 10, I would have to say that the technician is a 10. Great job, Juan!!

Full circle Everyone has been so helpful and accommodating from the first phone call to the tech installing equipment. Michael Molina was super helpful and patient with us non-tech people

Great customer service! Our customer rep Casey Klick is a treasure! She couldn’t have been nicer, more knowledgeable or more professional. We plan to upgrade our service soon with Casey’s help

Top-notch service and support Top-notch service and support. I picked my last provider based on service and that was great, but I was completely without support. DFW Security is 10/10 in both arenas, as well as everyone I spoke to being extremely kind and helpful. I've recommended them to absolutely everyone and will continue to do so.

Thanks to DFW Thanks to DFW we were able to integrate new technology with our existing system and not have to buy a entirely new system. They worked with me to structure the pricing to my liking and their installer was just top notch. The couple of times we have tripped the alarm, they have called within seconds and gone through the proper protocols to make sure it was truly a false alarm. I highly recommend DFW.