Ernest Frank
GBGetting to Melbourne was easy I packed my kitchen appliances clothing and smaller things and had Shepherd pack the bigger stuff. Everything ended up arriving in Melbourne, Australia in perfect condition. No damages at all! From the long journey to it's destination I had in mind that something would get mixed up & damaged but they stayed organized the whole time! I was given updates by customer service as the move progressed. This move felt overwhelming in the beginning but with their help it wasn't too difficult at all. Seriously appreciate all that you guys do!
Robert S
GBRelieved I found this place So relieved we found this place. They made our whole move much less complicated. This was our first timing shipping anything outside of the U.S. Paying for a type of business that you've never done before feels both confusing and stressful. Even with all the emotions at hand we knew we found the right spot because when customer service at Shepherd made all the whole process easier to comprehend. Major props to the phone staff here who made us feel at ease explaining how they operate. I liked that they never really pushed us too hard on their business. It made everything feel much more natural from the start. A lot of bases to cover and things to worry about for our move. Things like customs forms, packing materials, insurance, the list went on. Thankfully they had an answer to everyone one of our worries. Amazing job you guys, thanks for making it happen.
Jurdan Battiste
GBOttawa I did my research online before calling any business up for a quote. Shepherd had a team that spoke well over the phone. The rate was realistic to what I was expecting. I liked them best because of the options. The shared freight carrier option seemed weird at first hearing about it because I felt like a mix up could occur but they mentioned that was something that many people use and problems barely ever occur. It was the most affordable option so that's the one I went with. Within a few weeks everything arrived in Ottawa undamaged and on time. I was leaning more towards giving them 4 stars, but because they notified me ahead when a plan changed they deserve 5.
Trohanov Branan
GBThankful We're thankful to every one from Shepherd who had a hand in our move this past month. I was a little hesitant at the beginning because I could have gone with a cheaper company but the online reputation along with with our phone conversations made us feel comfortable hiring them for the job. When all of our things arrived in Liverpool and everything was accounted for, we knew we picked a great company for the job. I can't begin to tell the emotions you go through when moving overseas and spending thousands to do so. The staff had a good understanding of how I felt and reassured us a a few times. Great move, great company.
Mark Jhones
INIncredible Service Shepherd did an amazing job last month for our move to Brixton. I can only imagine how tricky things must be for them. All the questions we had (there were a lot of them) were answered with a complete detailed response. We made absolutely sure that we felt comfortable working with them before a dollar was spent. Shepherds moving team moved us out and their partner moving team moved us into our new place 5 weeks later. Pricing was very competitive. The service... haven't dealt with such an organized company before.