Every last thing arrived without damage The process began just getting to know more about International moving. After dealing with Shepherd International from my first call I understood so much more about to expect and what to plan for. Moving out of the country has this stigma of be very difficult and problematic but that's only with who you choose. If you take your time, do research and know what to look for that you're have a better outcome. The staff as a whole did an great job of always keeping me informed and updated. The movers I had in took full responsibility to make sure my possessions were well taken care of. Getting everything I owned to Australia seemed like such a difficult task at first. I was just considering selling everything but speaking with Shepherd gave me a lot of confidence over the phone and even more in person. Every last thing arrived without damage.

Great team that's easy to get along with. Everyone at Shepherd was easy to get along with. They made sure to explain everything clearly so I knew what to expect. It's easy to get stressed out with moves like these because there is so much room for error. Add the fact they're 3 times more expensive than regular moves and you have a magnet for stress. One of the few things I did understand about moving to Spain is it takes weeks. So if I'm going to work with a business for weeks I'd better be able to really get along with them. That's even things like personality and communication were very important to me when looking for a good international shipper. Schmidt had great customer service and highly experienced team. Not just great customer service at the start but for the whole move. Movers we had for the move out were organized and polite. The movers they expedited for our move into Madrid were very welcoming. All around good service!

Big Step Its a big emotional step moving out of the country. With that said there are no room for extra headaches. I was already feeling stressed, so finding a mover that make those feeling go away was the ultimate goal. A goal I achieved working with Shepherd. The movers here were top notch. Guys were well mannered and arrived within the time slot they promised (10am to Noon). It took 5 weeks until my things arrived in Bristol but when they did, they were as neatly wrapped, just how they left. I’m giving Shepherd 5 stars because this was my first out of country move of this kind and they did a better job than any mover I’ve used in the past.

Easy to work with and very understanding We hired this company to move all our boxes and furniture to Naples, Italy. To say the least it was such a great decision. Super friendly, diligent and they were accommodating with pricing. Everything was shipped by boat in a shared carrier. Having our things get mixed up with someone else's was a big concern of ours. They told us that wouldn't happen and we took their word for it. About 6 weeks later we received everything. A few boxes were bent but nothing was damaged on the inside. Our furniture was in perfect condition. Whole staff at Shepherd was easy to work with

Ottawa I did my research online before calling any business up for a quote. Shepherd had a team that spoke well over the phone. The rate was realistic to what I was expecting. I liked them best because of the options. The shared freight carrier option seemed weird at first hearing about it because I felt like a mix up could occur but they mentioned that was something that many people use and problems barely ever occur. It was the most affordable option so that's the one I went with. Within a few weeks everything arrived in Ottawa undamaged and on time. I was leaning more towards giving them 4 stars, but because they notified me ahead when a plan changed they deserve 5.