Thankful We're thankful to every one from Shepherd who had a hand in our move this past month. I was a little hesitant at the beginning because I could have gone with a cheaper company but the online reputation along with with our phone conversations made us feel comfortable hiring them for the job. When all of our things arrived in Liverpool and everything was accounted for, we knew we picked a great company for the job. I can't begin to tell the emotions you go through when moving overseas and spending thousands to do so. The staff had a good understanding of how I felt and reassured us a a few times. Great move, great company.

Relieved I found this place So relieved we found this place. They made our whole move much less complicated. This was our first timing shipping anything outside of the U.S. Paying for a type of business that you've never done before feels both confusing and stressful. Even with all the emotions at hand we knew we found the right spot because when customer service at Shepherd made all the whole process easier to comprehend. Major props to the phone staff here who made us feel at ease explaining how they operate. I liked that they never really pushed us too hard on their business. It made everything feel much more natural from the start. A lot of bases to cover and things to worry about for our move. Things like customs forms, packing materials, insurance, the list went on. Thankfully they had an answer to everyone one of our worries. Amazing job you guys, thanks for making it happen.

Great team that's easy to get along with. Everyone at Shepherd was easy to get along with. They made sure to explain everything clearly so I knew what to expect. It's easy to get stressed out with moves like these because there is so much room for error. Add the fact they're 3 times more expensive than regular moves and you have a magnet for stress. One of the few things I did understand about moving to Spain is it takes weeks. So if I'm going to work with a business for weeks I'd better be able to really get along with them. That's even things like personality and communication were very important to me when looking for a good international shipper. Schmidt had great customer service and highly experienced team. Not just great customer service at the start but for the whole move. Movers we had for the move out were organized and polite. The movers they expedited for our move into Madrid were very welcoming. All around good service!

Making International moving much less confusing International moving felt very confusing with the rates and the whole process in general, especially because I was moving a full 3k square ft apartment. This business helped simplify every part of my move. They explained the ins and outs of their process, different options with shipping and how their pricing works. The whole quoting process was free and very detailed. I really like the customer service here. Took right around a month for my whole shipment to arrive but when it did, it was in the shape as when it left. Good experience!

Easy to work with and very understanding We hired this company to move all our boxes and furniture to Naples, Italy. To say the least it was such a great decision. Super friendly, diligent and they were accommodating with pricing. Everything was shipped by boat in a shared carrier. Having our things get mixed up with someone else's was a big concern of ours. They told us that wouldn't happen and we took their word for it. About 6 weeks later we received everything. A few boxes were bent but nothing was damaged on the inside. Our furniture was in perfect condition. Whole staff at Shepherd was easy to work with