Shipping and Storage We got lucky finding this place. During my first phone call with Cross Country I went over the majority of what needed to be moved and also that we had a few things we were still deciding if we wanted to move or sell. I was later informed that we could use their storage facility free of charge for a month if needed. Ummm... Yup! We definitely took full advantage of that. We put a coffee table, bar stools and some some shelving units in our free storage unit and kept them there for a couple weeks until the move was done. Having the extra time to sell the stuff we didn't need anymore was perfect. It also saved us money not having to ship extra stuff.

Quality Service Indeed I started off on their website and submitted the moving request form. Then I jumped to a few other sites as well while I was at work. I'm not big on long phone calls so I wanted to get as much info as I could before talking on the phone. Cross Country was the first to get back to me. They were confident but not pushy over the phone. Rates were within in budget but slightly higher than what I was hoping. I wasn't too surprised though because they have good credibility online. I thought on it for a day., spoke to some not so professional other moving companies and then confirmed on using Cross Country. Glad I did because they really took the stress out of the situation by helping me do some packing and get everything in gear for a proper move. No complaints, thumbs up.

Just completed an office move with… Just completed an office move with Cross Country Movers. This was my first time shipping a lot of stuff out of state. This business was recommended to me by my realtor, who uses them exclusively. I've had some bad experiences with other local movers, so it was refreshing to find that everyone I dealt with here was so professional and polite. The crew arrived on time, moved everything in and out without a problem, and not one thing arrived damaged. The total cost of the move seemed very reasonable for how well this move was put together. With local movers I've used in the past, things have gotten damaged from being put into the truck with out any harness. Here they had safety belt like things inside the truck that made it so nothing got jostled around during the move. It's the little things like that made this company unique. It was a pleasure to work with a quality operation like this.

I started planning last minute and was… I started planning last minute and was worried all the good moving companies would be fully booked. Cross Country was able to accommodate my needs with a limited about of time and certain requirements by my building. Since I live in high rise I had to go by the buildings availability for the elevator instead of when the moving company was free. Cross Country switched around appointments so the move could work for the elevator time frame. I can't think of any other company that would do that. They really know how to go above and beyond for their customers. From the movers to the customer service. This is one solid group. Thank You, Thank You!

Professional moving company that takes pride in what they do Used these guys to move my stuff literally cross country (from cali to mass). I called around numerous companies, trying to find one who would ensure my goods were transported properly. Movers showed up on time, spent way more time than I expected packing/wrapping my stuff, and got a detailed list of the number of boxes and what was inside each box. Arranged delivery day and time with ease, but when they arrived they stated my glass had shattered, and a couple of boxes were dented. I was naturally upset and so I informed the appropriate people and showed pictures of the broken items, and although it took a little bit of time to resolve, was satisfied with the resolution. At the end of the day, we are all humans and we all make mistakes. What separates good from bad are those who fix their mistakes vs those who dont. Major props to CCM for taking pride in their work and making sure their customers are happy. I will have to move again at some point, but instead of spending hours calling around, I know who to call because I have faith in this company.