Great Communication, Awesome Movers The only issues I've ever had with movers in the past is poor communication. Its very important to understand the rate and terms before doing business with any company and some movers are very bad at explaining things which leads to negative surprises. before choosing this place I asked numerous questions and they explained the terms over the phone and sent me an email going over them. I knew exactly how much I was going to spend and that made this experience way better. Move out was on time, move in was very close to the estimated time. They honored every bit of our agreement and above/beyond to make sure I was happy with the service provided. I definitely was and still am.

From CHI to MI - Positive Experience Great experience from Chicago to MI. My family lives in Ann Arbor area and I wanted to send them some things. Needed a trustworthy company to get the job done. It was a few pieces of furniture and some odds and ends. The quote was more than doable and they were able to schedule a move 2 days from when I called which was exactly what I needed. A friend of friend told me about this business and I'm glad they did. From the rate to meeting the movers in person it was a positive experience. The fam got all the furniture within 6 hours after they picked it up. These guys rock! Thank you!!!

Shipping and Storage We got lucky finding this place. During my first phone call with Cross Country I went over the majority of what needed to be moved and also that we had a few things we were still deciding if we wanted to move or sell. I was later informed that we could use their storage facility free of charge for a month if needed. Ummm... Yup! We definitely took full advantage of that. We put a coffee table, bar stools and some some shelving units in our free storage unit and kept them there for a couple weeks until the move was done. Having the extra time to sell the stuff we didn't need anymore was perfect. It also saved us money not having to ship extra stuff.

Professional moving company that takes pride in what they do Used these guys to move my stuff literally cross country (from cali to mass). I called around numerous companies, trying to find one who would ensure my goods were transported properly. Movers showed up on time, spent way more time than I expected packing/wrapping my stuff, and got a detailed list of the number of boxes and what was inside each box. Arranged delivery day and time with ease, but when they arrived they stated my glass had shattered, and a couple of boxes were dented. I was naturally upset and so I informed the appropriate people and showed pictures of the broken items, and although it took a little bit of time to resolve, was satisfied with the resolution. At the end of the day, we are all humans and we all make mistakes. What separates good from bad are those who fix their mistakes vs those who dont. Major props to CCM for taking pride in their work and making sure their customers are happy. I will have to move again at some point, but instead of spending hours calling around, I know who to call because I have faith in this company.

Was very stressed out about how I was … Was very stressed out about how I was going to handle this move. I weeded through quite a few companies until I crossed paths with CCM. They offered everything I needed. Packing and unpacking. All the heavy lifting. And lots of organization. It was basically paying for stress relief. Their prices were mid range. Not overly priced but no cheap by any means. The quality of the movers were top notch. All of them arrived early and handled the furniture so well. Wrapping things with blue blankets they brought so nothing would be scratched in anyway. Met them at my new place in New York. They calculated the arrival time pretty well. The whole thing was well organized. You could tell they had done this before.