Quality Service Indeed I started off on their website and submitted the moving request form. Then I jumped to a few other sites as well while I was at work. I'm not big on long phone calls so I wanted to get as much info as I could before talking on the phone. Cross Country was the first to get back to me. They were confident but not pushy over the phone. Rates were within in budget but slightly higher than what I was hoping. I wasn't too surprised though because they have good credibility online. I thought on it for a day., spoke to some not so professional other moving companies and then confirmed on using Cross Country. Glad I did because they really took the stress out of the situation by helping me do some packing and get everything in gear for a proper move. No complaints, thumbs up.

Completely risk free. Not my first time moving to a new state but my first dealing with a moving company where literally nothing went wrong. In the past it's been a late start time, something got damaged or hidden fee. This was a completely no drama move from a friendly hardworking staff. They didn't put a damper in my day. They made the move easier and never tried to pull a fast one on me. Good move from start to finish.

Shipping and Storage We got lucky finding this place. During my first phone call with Cross Country I went over the majority of what needed to be moved and also that we had a few things we were still deciding if we wanted to move or sell. I was later informed that we could use their storage facility free of charge for a month if needed. Ummm... Yup! We definitely took full advantage of that. We put a coffee table, bar stools and some some shelving units in our free storage unit and kept them there for a couple weeks until the move was done. Having the extra time to sell the stuff we didn't need anymore was perfect. It also saved us money not having to ship extra stuff.

Professional moving company that takes pride in what they do Used these guys to move my stuff literally cross country (from cali to mass). I called around numerous companies, trying to find one who would ensure my goods were transported properly. Movers showed up on time, spent way more time than I expected packing/wrapping my stuff, and got a detailed list of the number of boxes and what was inside each box. Arranged delivery day and time with ease, but when they arrived they stated my glass had shattered, and a couple of boxes were dented. I was naturally upset and so I informed the appropriate people and showed pictures of the broken items, and although it took a little bit of time to resolve, was satisfied with the resolution. At the end of the day, we are all humans and we all make mistakes. What separates good from bad are those who fix their mistakes vs those who dont. Major props to CCM for taking pride in their work and making sure their customers are happy. I will have to move again at some point, but instead of spending hours calling around, I know who to call because I have faith in this company.

Cross Country Movers Group have changed… Cross Country Movers Group have changed all my perceptions about moving with a moving company. Due to some bad experiences I was terrified to use any company but their great reviews made me book them. And they were the best moving company I have ever worked with. They did everything in timely manner and carefully delivered everything to my new house. Highly recommended.