Realistic quote and top notch moving… Realistic quote and top notch moving service The response when I first contacted them was very good. They gave us a realistic quote. A price that would not be lower than the real price but most likely higher just to be on the safe side. I had good feeling that we weren't going to get hit with any last minute changes so I booked with them without a problem. The moving crew was excellent - they wrapped all of our furniture well and packed the truck so that not a single item got broken or damaged. We've already recommended them to friends who are moving in the near future.

Quality Service Indeed I started off on their website and submitted the moving request form. Then I jumped to a few other sites as well while I was at work. I'm not big on long phone calls so I wanted to get as much info as I could before talking on the phone. Cross Country was the first to get back to me. They were confident but not pushy over the phone. Rates were within in budget but slightly higher than what I was hoping. I wasn't too surprised though because they have good credibility online. I thought on it for a day., spoke to some not so professional other moving companies and then confirmed on using Cross Country. Glad I did because they really took the stress out of the situation by helping me do some packing and get everything in gear for a proper move. No complaints, thumbs up.

Great Communication, Awesome Movers The only issues I've ever had with movers in the past is poor communication. Its very important to understand the rate and terms before doing business with any company and some movers are very bad at explaining things which leads to negative surprises. before choosing this place I asked numerous questions and they explained the terms over the phone and sent me an email going over them. I knew exactly how much I was going to spend and that made this experience way better. Move out was on time, move in was very close to the estimated time. They honored every bit of our agreement and above/beyond to make sure I was happy with the service provided. I definitely was and still am.

Professional moving company that takes pride in what they do Used these guys to move my stuff literally cross country (from cali to mass). I called around numerous companies, trying to find one who would ensure my goods were transported properly. Movers showed up on time, spent way more time than I expected packing/wrapping my stuff, and got a detailed list of the number of boxes and what was inside each box. Arranged delivery day and time with ease, but when they arrived they stated my glass had shattered, and a couple of boxes were dented. I was naturally upset and so I informed the appropriate people and showed pictures of the broken items, and although it took a little bit of time to resolve, was satisfied with the resolution. At the end of the day, we are all humans and we all make mistakes. What separates good from bad are those who fix their mistakes vs those who dont. Major props to CCM for taking pride in their work and making sure their customers are happy. I will have to move again at some point, but instead of spending hours calling around, I know who to call because I have faith in this company.

Great set of movers here! Although my move wasn't really "cross country" they did a good job with getting my stuff to Wisconsin from Chicago. Movers worked quick and were super detailed. They opened up some of the boxes I had already packed because they wanted to label everything for me so the unpacking would be easy. Great idea on their part. Haven't seen a group of movers really go the extra mile like these guys did. They made unpacking go by much quicker knowing which room to put each box in. It's the little touches that really made this business stand out.