George Miller
GBStorageMart at Collins Blvd has been great! Mark is always very helpful. The storage units on Collins Industrial Blvd. Is an easy to access location. I have been very pleased.
Steven Gallucci
GBSince taken over by StorageMart from… Since taken over by StorageMart from the original owners the Office staff is not accommodating at all. Actually kinda rude! Specifically Anya or Adonia. couldn't understand her. They increased the Rent significantly almost immediately as well as added insurance automatically to your account. Even after I provided them showing coverage of insurance. She refused to give me credit. The units are older and mine always had leaves blowing through under the door and the vapor barrier is sagging from the ceiling. Not to mention the door was very difficult to raise and the locks they make you pay for are challenging to use. A little WD40 for the doors and locks would make a huge difference. It doesn't seem like any improvements to the units are underway. Good Luck!
Trustypilot
GBMore CCTV Required. What went wrong was I had items stolen from my storage unit. Security needs to be fixed as not much CCTV only on access and egress points such as entrances, Loading Bay and Lifts. This leaves storage unit corridors and fire exits exposed. Storage units need to be made more secure either by further CCTV installed or ensuring storage units can’t be accessed from above. I have photo evidence to prove this.
Mark Balaam
GBStoragemart Dustable I moved from another local storage facility after they doubled the 4 weekly rate on my two units. I found Storagemart, charging monthly, who found the right unit to fit all my belongings. Their customer service was beyond reproach being extra helpful when I inadvertently left items behind. This company is the measure all other storage facilities should aim to achieve. Would wholeheartedly recommend.
TJ
GBThe rates advertised are misleading The rates advertised are misleading. Online a 10x10 unit in Indianapolis is between $65.00 and $85.00 per month. I finally left Storage Mart. My rate on a 10x10 when I surrendered the space was $250.00 per month. I spoke with another customer in the parking lot that was leaving for the exact same reason.