Raymond Wilson
GBUnscrupulous Business Practices I have had several units at the E. Ponce de Leon location in Decatur, GA since June 2021...each unit's monthly rate increased approximately 15% every 3-6 months. I understand that the units are rented month-to-month so rent can change, but what justifies such steep and frequent rate increases? I surmise that SecurCare figures a tenant will accept arbitrary and frequent rate increases to avoid having to go through the hassle and expense of moving to a different storage unit company.
Tammye L. Riley
GBAwesome Self-Storage in Longview When we got the storage unit back in August, Valerie at the Longview E. Marshall location was very knowledgeable and helpful and got us the perfect size. We only needed it for as few months, so when I went to cancel it the office was closed. I called another the location on Loop 281 in Longview and Mona took care of everything. She was also amazing! We were very impressed with both the cleanliness of the office, the selection of units, and the wonderful employees at both Longview locations!
Mike Williams
GB2976 North Expy 2976 North Expy, Griffin Ga. Checked in today 03/21/24 to rent a unit. Both the property manager Tammy Hayes and her Assistant - Kennetha acted in a professional manner and were outstanding. They were both very helpful and the treatment received was nothing short of respect. The unit was very clean and very spacious as expected. Will recommend it to anyone without hesitation.
customer
GBGood Overall I have no major complaints about SecureCare, the only reason I did not give 5 stars was because I feel that the insurance should be optional. They mandate it. I feel that once you sign a waiver stating that if your items are stolen or vandalized, then the company is not responsible, so therefore, the insurance should be totally up to the customer.
Angela Roberts
GBLock price This company need a lock in price for those whom have invested years of rental with them. Just think $200 a month times 12 is $2400 × 4 years 9600 at this price you would think a business would throw some kind of offer to an valuable customer.