The service the manager Lori delivered… The service the manager Lori delivered was great for the entire time I had my things stored. I would like to suggest corporate office to review the temperature in the storage facilities in Florida where humidity is very high. I shouldn’t find mold on my belongings since they were stored completely dry. But I did. There was mold on the couch, love seat, a jacket, shoes, curtain rods, and mattresses. I had to throw the jacket away, but could clean the rest. So I suggest to have the temperature lowered down to keep humidity level down than it has been kept.

IAM been renting from SecurCare in… IAM been renting from SecurCare in Fresno, Since 9/11/2019 Until I come to get some Bicycles Out .😭🤬🤔 I noticed a green lock Nobody needs to say anything I know what that means . I don't know what day they put it on cause it was not under my account But maybe under another subject in the SecurCare computer system. I hope someone will help me with the Claim to the Insurance cause of my knee disability 11/10 thanks And to everyone that needs self storage read the whole contract asking questions understand their policy for insurance and get backup insurance for your personal property and you will not regret doing anything Thank you also I need to get smaller unit cause the unit is to big.

Unscrupulous Business Practices I have had several units at the E. Ponce de Leon location in Decatur, GA since June 2021...each unit's monthly rate increased approximately 15% every 3-6 months. I understand that the units are rented month-to-month so rent can change, but what justifies such steep and frequent rate increases? I surmise that SecurCare figures a tenant will accept arbitrary and frequent rate increases to avoid having to go through the hassle and expense of moving to a different storage unit company.

Perry in Monument Perry in Monument, Colorado is simply the best. Friendly and helpful, he always gets it done. I had to change credit cards and had difficulty online, so he patiently walked me through the process in the office. Vincent - Unit #5..

I really enjoyed the ease of and peace… I really enjoyed the ease of and peace of mind that the local rep provided to me, Shelia Hill McIntyre did an above and beyond job with helping me last minute. She showed me empanthy and she sounded like she really cared that I understood everything. Kudos to this outstanding employee.