Neal
GBPlease do not get talked into hiring this company I’ll start out by saying I’ve never left a negative review for anything in my life. I just want to strongly urge anyone to not hire this company or work with an employee named David. I even gave him a chance before writing this to give me some sort of money back but he has gone radio silent. He was extremely responsive before I paid. Weird. And into my story of hiring the worst company to move across country…. I was quoted 2 grand for my move and gave an itemized list of exactly what I had. Moving day I had to throw away all my end tables, a tv stand, mirrors, and a desk because I was under quoted for the square footage. I’m not even sure if logically you could be that off on an estimate without knowing the customer was going to be forced to either throw away their stuff or pay extra. Even stranger, my friends who moved to the same location from a farther distance, paid the same amount and were able to move a 2 bedroom and all it’s materials (their stuff also arrived a week late). I was very clear I needed my stuff moved to Texas on the 8th (5 days after pick up). Because call me crazy, I didn’t want to sleep on an air mattress with none of my belongings for the first week after moving across the country. Anticipating a company would have some sort of idea when their drivers would arrive, I called asking what their eta was (2 days before I was planning on it to arrive). They told me they can give no estimate on arrival and they would tell me 24 hours before they get there. I then began playing phone tag with the 3 different businesses that were apparently part of this move. I then was told it would show up on Wednesday, then Thursday, then Friday, then for sure Saturday! Saturday comes and it’s 10 minutes from when they said they’d be there. I get a call from the Philippines ASKING ME if the mover was there. I said no, and call me back once you can tell me when they’re going to get here. Then once again all of the contacts I had did not answer the entire day. I then got a text from the driver the next morning that he was going to come at 10. Showed up at 1. Then I got a call back from the person that ghosted me for the last 24 hours saying I had to pay a 100 dollar “elevator fee”. Wanting to sleep on an actual bed for the first time in a week, I paid. Still thinking about hiring this company? The real icing on the cake was that the mover left with one of my boxes and I’m still waiting on getting that to this day. Honestly it’s kind of sad that people can do this to other people. I even voiced my concerns with David and mentioned how there was some negative reviews. He assured me that those were standard in this industry and not to worry as long as I give them all of the correct info. Well please don’t do what I did and think they’re probably just the type of person to leave negative reviews on everything. Best of luck to whoever is moving a long distance. There are a lot of things that are already stressful about that. Don’t let this company make your move 100X more stressful.
Kenan Pennington
GBThey are organized and professional They are organized and professional. My move was great - no issues. Huge difference from the last time I moved which was stressful as hell and I never wanted to repeat. Luckily I made the right choice with Long Haul Moving!
Emmanuel Geronimo
GBThe staff was efficient and fast The staff was efficient and fast . I was worried I wouldn’t get everything done until this company came along and made my life 10x easier . Would highly recommend and I will be letting my friends and family if they need any moving company moving forward
David Schutrum
GBRude, Belligerent and Unprofessional This company lies to make you believe that they are the movers. I was shipping 2 pianos between NY and PA. Russell told me they were professional piano movers and they disassemble the piano, wrap it, ship it and reassemble at new location. They brokered it out a crew that had only moved spinet pianos and not baby grands. Significant damage to the baby grand. When I called for compensation they said here is the insurance number and when I pressed for further remediation for being lied to, for the driver trying to escalate the price by $1,127.17 for more cuft than was originally estimate. I had to physically show the driver, using a tape measure that it was only 195 cuft and not 600 cuft. Bruce from Long Haul simply said "your piano got delivered, didn't it". They are unprofessional, rude and belligerent. DO NOT USE THIS COMPANY!!!
Britanie Mckernan
GBI recently used Long Haul for my move… I recently used Long Haul for my move and they completely exceeded my expectations. I have never used movers before and was a little skeptical, but their team was very skilled, professional and friendly. They were also reasonably priced. I highly recommend and will be using them again for any future moves.