Joyce Pla
GBAmazing Service ! This company & movers were great. They moved everything quickly and efficiently. They were very professional and took great care of wrapping and carefully transporting my belongings. Highly recommend them ! So glad I came across Long Haul Moving & Storage.
Chelsea Babcock
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY - We received an estimate to move our stuff across the country. It was the best price, so we decided to move forward with this company. We updated our inventory a couple times to try and make sure it was as accurate as possible. When movers arrived, the foreman told me they had things like a single dresser listed, when it should’ve been a double. The foreman told us they constantly have problems like this because the sales people don’t ask the right questions in order to give the best estimate. We then had to pay an extra $1600 for the additional space we needed on the truck. We tried speaking with customer service about this and the gentleman was adamant that their team would have asked us the right questions, and he constantly spoke over me, and was incredibly rude and not willing to work with us. Overall absolutely awful experience because the estimate we received was no where near what we actually had to pay and customer service is incredibly rude.
Daniel Martinez
GB“I recently moved and long haul took… “I recently moved and long haul took great care of us. They were very professional, timely and helped us out with a lot of loose ends we had forgotten about when we initially made our reservation. Definitely recommending them to friends and family who will be moving in the future”
Neal
GBPlease do not get talked into hiring this company I’ll start out by saying I’ve never left a negative review for anything in my life. I just want to strongly urge anyone to not hire this company or work with an employee named David. I even gave him a chance before writing this to give me some sort of money back but he has gone radio silent. He was extremely responsive before I paid. Weird. And into my story of hiring the worst company to move across country…. I was quoted 2 grand for my move and gave an itemized list of exactly what I had. Moving day I had to throw away all my end tables, a tv stand, mirrors, and a desk because I was under quoted for the square footage. I’m not even sure if logically you could be that off on an estimate without knowing the customer was going to be forced to either throw away their stuff or pay extra. Even stranger, my friends who moved to the same location from a farther distance, paid the same amount and were able to move a 2 bedroom and all it’s materials (their stuff also arrived a week late). I was very clear I needed my stuff moved to Texas on the 8th (5 days after pick up). Because call me crazy, I didn’t want to sleep on an air mattress with none of my belongings for the first week after moving across the country. Anticipating a company would have some sort of idea when their drivers would arrive, I called asking what their eta was (2 days before I was planning on it to arrive). They told me they can give no estimate on arrival and they would tell me 24 hours before they get there. I then began playing phone tag with the 3 different businesses that were apparently part of this move. I then was told it would show up on Wednesday, then Thursday, then Friday, then for sure Saturday! Saturday comes and it’s 10 minutes from when they said they’d be there. I get a call from the Philippines ASKING ME if the mover was there. I said no, and call me back once you can tell me when they’re going to get here. Then once again all of the contacts I had did not answer the entire day. I then got a text from the driver the next morning that he was going to come at 10. Showed up at 1. Then I got a call back from the person that ghosted me for the last 24 hours saying I had to pay a 100 dollar “elevator fee”. Wanting to sleep on an actual bed for the first time in a week, I paid. Still thinking about hiring this company? The real icing on the cake was that the mover left with one of my boxes and I’m still waiting on getting that to this day. Honestly it’s kind of sad that people can do this to other people. I even voiced my concerns with David and mentioned how there was some negative reviews. He assured me that those were standard in this industry and not to worry as long as I give them all of the correct info. Well please don’t do what I did and think they’re probably just the type of person to leave negative reviews on everything. Best of luck to whoever is moving a long distance. There are a lot of things that are already stressful about that. Don’t let this company make your move 100X more stressful.
Keana Falcon
GBFrom beginning to end we had an amazing… From beginning to end we had an amazing experience with the gentlemen who helped us moved, Jamil. He went above and beyond with all our questions, concerns, and needs. He made this process such a breeze and took so much stress off of us. I would 10/10 recommend if you need any help with moving!!!