rick & kim gauger
GBAt first they seemed legit At first they seemed legit - not brokers. We had no furniture just boxes, storage unit, a couple chairs & beds. When we got to storage unit the packer asked us if we had a tool chest & did it have tools in it. We said yes but it’s on wheels. They loaded everything & charged us to put our boxes in wardrobe boxes. Ended up doubling our quote. Then they took everything to a “safe” storage unit in Kent wa for 3 days. I watched with my tracker I put in a box - things were being moved around in storage. Finally get to our house a week later & no one shows to help semi driver unload - we had to unpack the truck with him. I called about this & FCM got mad at me - yelling & calling me names. Finally unpack what was delivered to find tool chest & all tools were gone. All my husbands clothes were gone. Every Seahawks signed memorabilia was gone but they left the display cases they were in. Only 7 of the 10 wardrobe boxes we paid for was delivered. No numbers to check off as they came off truck - also couldn’t because we were unloading the truck! They didn’t offer any other insurance other than 60 cents a lb. Now one of their workers is well dressed with a LOT tools & we’ll get nothing. do not accept theirb list of items - if it says box #122 they wont pay for anything in it. make them list out every item our problem was trusting this company & their workers. What a scam!!
Joesh Hazelwood
GBSergio and the team at First Class… Sergio and the team at First Class Movers were exceptional. Dana's customer service was top-notch. They handled our long-distance move with care and efficiency. I highly recommend their services. Sergio's exceptional leadership and the professionalism of his team were evident throughout our move. They showed great care in handling our possessions, and their efficiency was impressive. Dana's customer service was top-notch, as she kept us informed and addressed any concerns we had. Our long-distance move was stress-free, and I wouldn't hesitate to recommend First Class Movers to anyone in need of a reliable and trustworthy moving company.
Joe Webb
GBFirst Class Movers are highly… First Class Movers are highly recommended. I had a positive experience with Alex and his crew the whole time of the move. All of his movers were extremely nice and very professional. When we first did a quote we set up an hourly rate because my wife and I thought we would do most of the packing ourselves and that didn't happen because of other obligations. Alex was able to meet us on the day of the move to adjust the quote to a flat rate that included packing and moving. He also was very flexible to meet our needs which helped us out extremely. We had zero stress knowing that this successful move was in their hands. I highly recommend them and would use them again looking back on our big move. Keep up the great work First Class Movers!
Kelly Swanberg
GBOwner is not good people I received a cold text about a move that was not happening, assuming it was a bot text I replied in all caps “no one is moving to Ohio” apparently the owner felt this was rude and deserved threats of signing me up for Scientology and Mormon texts and calls. After a bit of back and forth the threats continued, I told him I would be reporting him to home office. Unfortunately he is the owner so that was a moot point. After leaving a voicemail he felt that he has one upped me by knowing my name but having none of my data correct. He called and threatened to dox me, advised that I need to get a federal attorney and he would be suing for civil extortion, all because I asked for his name. He also recorded our call without advising me, both California and Washington are 2 party consent states so in addition to doxing me he broke the law in 2 states. I appreciate that he is “trying to protect employees from rude customers” but as I was not a customer, and received unwanted messages the simple thing for him to do would be ignore it. But Mr Chris Smith cannot handle people who are sick of cold calls. Any owner who threatens to dox and illegally records phone conversations is not someone you should do business with. He will also be paying to remove this review.
Madison Byrne
GBAbsolutely professional in all aspects Absolutely professional in all aspects. Superb packing and crew was a pleasure and helpful to work with. Highly recommend it. Would definitely hire these guys again in the future. 5 stars!