Kat
GBMoving is never easy Moving is never easy, but Martine helped us over the first hurdle; that is, finding a moving company you can feel good about. Martine took the time to explain the process and the costs associated with our move. The next potential pitfall is moving day. However, Steve, Victor, and Bran lessened our anxiety by arriving promptly and treating us and our goods professionally and with care. They were quick, polite and a pleasure to work with. Thank you all!
Tim Withers
GBLarge screen TV taken At the end of September, I hired Best Fit Movers to move my things from my old apartment to a storage unit, as my new apartment wouldn't be ready for three weeks. The first move went fine but when they moved my things from the storage unit to my new apartment, my $700 60" 4K HD TV was missing. After calling four days in a row with no response, I finally heard back from someone in their Claims Department that their mover took it and said I gave it to him. I told them that was ridiculous and asked why I would give a perfectly fine $700 TV away to a complete stranger. They said they would return the TV but after numerous calls and zero calls back, they still haven't made any effort to return the TV, after 3 weeks now. I'll be filing a small claims suit in short order. I'm just hoping someone in charge at the company sees this and resolves the situation first.
PATRICIA REILY
GBAbsolutely five star moving service Absolutely five star moving service! James and David were the best movers we have ever had and we have moved a lot over the years! They were totally professional, careful and simply delightful to work with. We can most highly recommend Best Fit Movers.
Mike
GBUnprofessional Unprofessional! Non-accountable! Unresponsive! Unprofessional! Non-accountable! Unresponsive! Driver/mover damaged my car, Ramon, the claims manager, and Daniel, both said they would take care of it, then disappeared. No calls returned, no text responses. Suggest using anyone else.
Jennifer Weinberg
GBCRIMINALS 10/29/2022 I have never seen a business act so irresponsibly - I don't even know where to begin. In early September we hired Best Fit to move us out of our 3 bedroom house and store our things for a few months. Everything was already boxed up and packed - They just needed to move and store. Each time they lifted a new object, there was an up-charge. They missed items that they said they'd come back for and never did. We never got any real estimate for the move or the storage - they just decided to tell us after having our belongings held hostage. 6k for the move and $1400/month for storage. UNREAL! I've called and left messages with their Claims Department COUNTLESS times and never a call back - I wanted to discuss the crummy move and the expense, but no luck. Finally today, the day they're moving us out of storage and into our new house, I got a hold of Reuben in Claims - I told him we wanted to talk to someone before paying in full. That the movers were to be at the house at 10am and got there at 2:30. They damaged the neighbors brick fencing. Reuben told me no claims could be made until I pay in full - Then I come to this site and see this is how they operate. Now I tell him I won't pay, that I want to talk to a human about how to resolve this and frankly have them reduce the costs! To this, Reuben calls the movers and tells them to stop loading our belongings until we pay in full. CRIMINALS.