Derek Holder
GBThis was the text I received from this… This was the text I received from this company.. is that not the first sentence? what part of that indicates I want you on your phone while your driving? I mean, you had 17 hours to read it before you responded and that's what you get out of it? I'll chalk this up as a hungover read. Rehydrate, do your homework. And get back at me. Or don't. Find out the hard way. It matters little to me.
Cathy O'Rourke McFarland
GBRun! Do NOT use them! Just getting the insurance claim. Huge Joke! This was the worst, most expensive mistake of my life. Hired them to move my daughter's furniture from ATL to Louisville. The price quoted was enflamed when the movers got here. The moving guys demanded a huge tip or they wouldn't work, then the furniture was held hostage for 21 days. 1/2 delivered and ruined, second 1/2 comes and is totally smashed and pieces missing. They demand cash upon delivery or they won't open the back of the truck. When we see everything is ruined, they say, "Don't worry, we insured it for you." It's insured alright, 60 cents per pound, per item. They ruined $5200 of my daughters things and we're only getting $185 for the claim. Huge disaster!!!
JR
GBGreat Help! Had to get a quick, emergency move completed right around the holidays. With the holidays around - made it hard to find a group to move me in the time I needed. I was lucky to get on the phone with Tony and he was able to get the info he needed from me and price out the move. Although the pricing was more than I wanted to spend initially- Tony made things very clear and understanding for me as I dont move alot. The pickup went fairly smooth (only because they were about 45 minutes behind schedule, but with it being the day after christmas thats okay with me). The crew got my items swiftly up to Virginia quickly and most importantly- in one piece! Quite a different experience than I have had with movers in the past. Thanks again Tony and the United Pro Van Lines team!
Yowei Liu
GBUnited Pro Van Line - IT'S A SCAM!! United Pro Van Line, IT"S A SCAM!! They are the moving broker and NOT the actual moving company. The quote they gave us was Bait and Switch!! We took pictures of all the items needed to move and told them to make sure the quote is the exact price we were willing to pay. They quoted us $1800; but when the actual mover showed and told us $3200!! There is a big difference between $1800 and $3200, don't you think? Again, we took pictures of all the items, and send them both text messages and emails to ensure the price is exactly what we agreed on.. We lost $700 and they would not return our deposit. DO NOT USE THEM!! Find a real moving company and NOT Brokers. So MAD.
Ralph Hanson
GBThank you Thank you for taking the time to explain everything on the phone. It made moving day much better for someone like me.