Lies and no communication The original guy I talked to on the phone lied about multiple things. He said this was his personal number I could call any time of day and night if I had any questions. It was just the number to the office and I never heard from this man again. He said the quote he gave me would not change under any circumstances, which it did it increased by $800. If he would have just been honest in the beginning about this stuff it would have been no problem, why all the lies? We had only hours notice for both pickup and drop off despite multiple calls to the company to ask for a time frame. They were also deceiving on the phone about the insurance policy, it is only $0.60 per pound. They lost our vacuum cleaner, the shelves for one of our bookshelves, and a laundry hamper. Because these do not weigh very much we will get pennies for them despite the total value being a couple hundred bucks to replace.

After 106 days I have not received my… After 106 days I have not received my deposit refund. Lots of excuses and terrible phone attitude now that I’ve cancelled my order.

Do not use United Pro Van Lines out of Ft Lauderdale … Do not use this company united van lines, only contracts this out and the people they contract to are very inexperienced. They will break and lose your stuff and you are just stuck with it. They will say that you’re still up and then not show up for delivery and they say that that’s OK because it’s logistics with the carrier that they decide to give you. WORSE move ever and you will be sorry if you use this company and the way do business. ****I have been advised to file a claim through small claims court. *** Do NOT use this company. You WILL be sorry

Got myself into a sticky situation and… Got myself into a sticky situation and united pro van lines showed up and bailed me out smooth experience from start to finish highly recommend

Thank you Thank you for taking the time to explain everything on the phone. It made moving day much better for someone like me.