Absolutely Awful!! SHOULD BE SHUT DOWN!!! Absolutely Awful!!! LOOK ANYWHERE ELSE. THIS ENTIRE OPERATION IS A BIG SCAM. ANY POSITIVE REVIEW HERE MUST BE PAID!!! I never write reviews, but I had to make an exception here. If there was an option for negative stars, that's what this joke of a company would deserve. Where do I even begin. Moving from New Jersey to North Carolina and we were given an initial quote of $1600. Upon arrival of the movers, this figure doubled to over $3000. Apparently the moving coordinator we spoke to significantly miscalculated the cubic footage we'd need in order to lock us into a lower price and secure our business. With the arrival of the movers and time constraints, it was basically an ambush. You could either pay the inflated costs or start looking for a different mover at the last minute. We didn't have much of an option. After deciding to bite the bullet and move forward, the truck arrived a few days later. In the original contract and which was reiterated verbally numerous times, this was a door to door service. The movers in NC were now demanding an additional $350 to move the stuff into the apartment. We obviously refused since the abuse had become overwhelming. They left our stuff in the hallway. Never in my life have I felt so violated and disrespected by a company. On every possible level they disappointed.

Can’t go lower than a 1 star here and… Can’t go lower than a 1 star here and they do NOT deserve even that. I would NOT recommended these people to anyone ever. From day one it was lie after lie after lie. Ripped me off for over $3000! Lied to me and doubled the original quote price! The mover did nothig but continually rub his crotch and talk to me like I was stupid!

Great Service at a Great Price! Overall Great Experience. After shopping around to find our perfect mover, and weighing in on different factors, I went with UPVL, and glad I did! They took the most thorough inventory. I could tell they knew what they were doing. Customer service checked up with me a few days from the move and checked the inventory list. Made sure we had everything accounted for. I packed my own boxes, but they did all the heavy lifting. It did take one day longer then I expected for delivery, but customer service, I think his name was Justin, was very helpful and kept me updated. I wont hold that against them because traffic jams do happen. I hope I never move again, but if I do, it will be with United Pro!

GOOD MOVING Nothing got broken, and movers were easy to deal with. We had a no delay with delivery. I would highly recommend these guys!

Lies and no communication The original guy I talked to on the phone lied about multiple things. He said this was his personal number I could call any time of day and night if I had any questions. It was just the number to the office and I never heard from this man again. He said the quote he gave me would not change under any circumstances, which it did it increased by $800. If he would have just been honest in the beginning about this stuff it would have been no problem, why all the lies? We had only hours notice for both pickup and drop off despite multiple calls to the company to ask for a time frame. They were also deceiving on the phone about the insurance policy, it is only $0.60 per pound. They lost our vacuum cleaner, the shelves for one of our bookshelves, and a laundry hamper. Because these do not weigh very much we will get pennies for them despite the total value being a couple hundred bucks to replace.