Betty Jo Easterday
GBThis place is a rip off do NOT use… This place is a rip off do NOT use them. I got quote to move 22 items 74 pieces they took 5 and said they were full. Charged 250 more for safe of which I gave them the dimensions . When they finally got to new place didn’t put the bed back together and when the couldn’t get a dresser up stairs because they only sent one person on both ends. We took railing down they jumped in truck and left. The place is a scam and will upsell everything. They wouldn’t take mirrors or glass unless we paid extra for them to wrap. One mover which was day labor cussed us out. This is a warning. Do NOT use
larry bolton
GBAfter 106 days I have not received my… After 106 days I have not received my deposit refund. Lots of excuses and terrible phone attitude now that I’ve cancelled my order.
matthew dawkins
GBDo not use United Pro Van Lines!! Do not use United Pro Van Lines!!! It is a complete scam set up. They will quote you a number and then the mover will load over half your stuff and then say due to space it will be xx higher amount by thousands. I actually had significantly less furniture items than what was originally quoted. Once they have your stuff they have you cornered. Again do not use this company…absolutely horrible experience.
Ralph Hanson
GBThank you Thank you for taking the time to explain everything on the phone. It made moving day much better for someone like me.
Frank
GBGreat Service at a Great Price! Overall Great Experience. After shopping around to find our perfect mover, and weighing in on different factors, I went with UPVL, and glad I did! They took the most thorough inventory. I could tell they knew what they were doing. Customer service checked up with me a few days from the move and checked the inventory list. Made sure we had everything accounted for. I packed my own boxes, but they did all the heavy lifting. It did take one day longer then I expected for delivery, but customer service, I think his name was Justin, was very helpful and kept me updated. I wont hold that against them because traffic jams do happen. I hope I never move again, but if I do, it will be with United Pro!