Yowei Liu
GBUnited Pro Van Line - IT'S A SCAM!! United Pro Van Line, IT"S A SCAM!! They are the moving broker and NOT the actual moving company. The quote they gave us was Bait and Switch!! We took pictures of all the items needed to move and told them to make sure the quote is the exact price we were willing to pay. They quoted us $1800; but when the actual mover showed and told us $3200!! There is a big difference between $1800 and $3200, don't you think? Again, we took pictures of all the items, and send them both text messages and emails to ensure the price is exactly what we agreed on.. We lost $700 and they would not return our deposit. DO NOT USE THEM!! Find a real moving company and NOT Brokers. So MAD.
Diana Brantner
GBAwesome customer service! In my experience this a great Moving Company! We moved from Minnesota to Texas! We started with a POD thinking that was our best bet but custom service didn’t help my husband figure out what size he truly needed and we ended up filling quite gas and still had items left and we ended up have more items that went to our son’s house while we waited two weeks before made the actual move! I started looking for ways to move the rest of the stuff and received a call from United Pro Lines and they gave me a fair quote. They came and picked up the items. Very pleased! We will use them again!
cinda garcia
MXPlease DO NOT use this provider Please DO NOT arrange anything with this company. This is a total SCAM. They have the worst customer service and quality service I’ve ever had to deal with. Initial quote doubled, they didn’t comply with packing material at pick up, didn’t asaemble my furniture at delivery, for which I paid over $300. Many of my things got lost or damaged. I am filing a claim with the carrier, but I would’ve NEVER chosen the carrier that United Pro Van Lines used.
Frank
GBGreat Service at a Great Price! Overall Great Experience. After shopping around to find our perfect mover, and weighing in on different factors, I went with UPVL, and glad I did! They took the most thorough inventory. I could tell they knew what they were doing. Customer service checked up with me a few days from the move and checked the inventory list. Made sure we had everything accounted for. I packed my own boxes, but they did all the heavy lifting. It did take one day longer then I expected for delivery, but customer service, I think his name was Justin, was very helpful and kept me updated. I wont hold that against them because traffic jams do happen. I hope I never move again, but if I do, it will be with United Pro!
Connie Trieu
GBI have a statement to make regarding… I have a statement to make regarding this mover company. The worst company I have never deal with ripped off and scam. I spoke with the Broker he quote me the price exactly there is no extra items base on pics ect upon the mover came to pick up the inventories he charged me extra a thousand and demand that if I don’t pay they will not move my inventories so I did contact the broker they have not respond to me at the time. The mover just took of I am from California I wasn’t there so next day I contact Julian the office manager lie and make a statement I canceled how the world I would cancel it’s doesn’t make sense. They didn't refund my money I attempted to contact them they block my number. Before you contact make sure you do yourself a research. They really a scam I wish I can download the evidence the contact