I left one star because I had to I left one star because I had to. This company gave our belongings to someone else. When we called them about it, they laughed at us. We filled a report to receive compensation, the amount lost being $30,000 and they told us they could only give us $79 and we would have to pay a $25 fee to get it notarized. So we would only actually receive about $50 for their mistake. Not to mention, they didn’t even know where our things were. I have moved 20 plus times in my life being in the military and never had an experience even remotely as bad as this company. Do not use them, I guarantee your brothers friend will get the job done better.

they are liars and run a whole scam on… they are liars and run a whole scam on people to defraud them of their money. they will make you wait until the last minute where you have no other option but to allow them to take your things and hold your things until you pay them the absurd well over the amount that you are advised you will pay. DO NOT USE TRIDENT they are not reputable and they will lie to you to get you in and steal your money. Just ask the moving companies employees they will straight tell you all the do is lie to customers to and then double or triple the amount they charge.

On the day of the move On the day of the move, 3 men showed up at the appointed time with a smile and a lorry (a bit bigger than the one seen on their website). They did a fantastic job. Highly recommended!

SCAMMERS Zero stars!! Scammers!!! Beware they are also using another company name!!! Quoted me $3300 and movers showed up and wanted $8000 more!

Avoid At All Costs I was looking to move and was reached out to by Samuel Goldstein at Trident Moving Services LLC (DOT #3951250 MC #1470573) on 09/14/2023. I put down a deposit for a move to WA from TN (bill of lading #6787703). A week later I was called by Justin for quality assurance, he was rude and attempted to tack on an additional $1,000 to the estimate. After explaining that I was under 300 cu. ft. and nothing had changed in the amount I was bringing and that I would not agree to the new amount, he hung up. I called back to talk with another customer service rep and I explained that Justin was rude and condescending and that the amount being moved did not exceed 300 cu. ft. and they kept the same estimate. My window for pick up was 9/27-9/28. I received calls confirming pick up dates from Southerly Van Lines (or Southern Elite Van Lines DOT #4083659). Jennifer from Southerly Van Lines told me that her truck would come on 9/28 first thing in the morning. They never arrived. I called multiple times and finally she picked up and told me she would reach out to her crew. At 2PM on the day of the move, Jennifer texted they would not be able to come and that they could come the next morning. I told her I have a flight the next morning and cannot change my flight because I have to begin work. I reached out to Trident and did not hear back. I requested a refund of my deposit and they said they will not refund me.