If I could give them 0 stars I would If I could give them 0 stars I would! They arrived 2 DAYS LATE to transport my furniture, and when they arrived at my new home with my furniture, they only brought half if it! I had to purchase an air mattress so I had something to sleep on until they arrived. I had to take extra time off work due to their negligence and poor planning. I didn't even receive a phone call to tell me they would be late. I had to leave several messages and got a call back 5 hours later with excuses for why they didn't arrive. Save yourself the headache and go with a company a friend or family member has had a good experience with. These reviews on here have to be fake!

Avoid At All Costs I was looking to move and was reached out to by Samuel Goldstein at Trident Moving Services LLC (DOT #3951250 MC #1470573) on 09/14/2023. I put down a deposit for a move to WA from TN (bill of lading #6787703). A week later I was called by Justin for quality assurance, he was rude and attempted to tack on an additional $1,000 to the estimate. After explaining that I was under 300 cu. ft. and nothing had changed in the amount I was bringing and that I would not agree to the new amount, he hung up. I called back to talk with another customer service rep and I explained that Justin was rude and condescending and that the amount being moved did not exceed 300 cu. ft. and they kept the same estimate. My window for pick up was 9/27-9/28. I received calls confirming pick up dates from Southerly Van Lines (or Southern Elite Van Lines DOT #4083659). Jennifer from Southerly Van Lines told me that her truck would come on 9/28 first thing in the morning. They never arrived. I called multiple times and finally she picked up and told me she would reach out to her crew. At 2PM on the day of the move, Jennifer texted they would not be able to come and that they could come the next morning. I told her I have a flight the next morning and cannot change my flight because I have to begin work. I reached out to Trident and did not hear back. I requested a refund of my deposit and they said they will not refund me.

Do not use this company Do not use this company! They are a big scam and you will end up paying much more money. This company gave me a quote and did a 3rd party moving company called Black Stone. My quote was 3,000 but black stone recalibrate and I ended up paying 6,000 dollars more. I tried to cancel this company but couldn’t- not without losing money. I was told I would be able to cancel but trust me these people went back On their word. Read the contract good because it won’t say what you were told. You cannot trust this company or anyone that doesn’t send anyone out to do a proper inspection of your things. This is why they didn’t want me talking to other movers! I knew I was going to be in trouble and it was going to cost me more money just from reading the reviews which I should have done before I gave thaws stupid people my money! They did exactly what all these other people are complaining about. I won’t stop until I find the proper place to report this company and file a complaint against them. The problem is they don’t think people will spend the extra money to take their asses to court. They been getting away with this way to long and needs stopped.

Doubled price only a few days before If you are thinking about hiring this company to move your house, please do not do it. I am going through the pain right now. I would not want this to happen to any person out there. 1- when you call them they give you a good price and they don't list your everything. They want you to pay the non-refundable deposit ASAP. 2- They call you only a few days before your move and highjack the price to double!!! 3- People who call you for moving they are rude, they want you to not question and pay. I am not seeing reviews also moving process may delay and they may do bad job as well. I would not be surprised with the doubled price and terrible service. 4- Customer care will tell you to just suck up and pay the double price. Good luck if you can find somebody in last couple days before your move, so you pay them. It is an abuse. Please dont do business with this company. They are cheaters. Scam!

Trident will scam you with low bid and in the bed you get screwea Called Trident salesman James had me take pictures of all in the house. Quoted $4800 They brokered the move they are crooked brokers. No one ever said they were brokers and had other companies do the work and charge their own fees besides theirs. The moving people came out and it cost 3800 and cash only. They they store it for $650 a month. Then they need 21 day notice to ship out with another mover and they want 3800 cash $4800 turned into $12400. Don’t ever call this crooked company. Deal directly with a mover that does the entire moves d get 1 exact price up front!!