sulaimon tolulope
GBThese guys are scammers These guys are scammers. Please avoid them. I made the payment and agreed to come on Friday and deliver on Sunday. They did not and came on Saturday with an unorganized truck that had someone else belonging laying all over. I asked for a refund on Friday because I already planned to fly my family on Saturday. I will be pressing charges through my organization. Please avoid them. They are SCAMMERS.
Aileen Diaz-Morales
GBthey are liars and run a whole scam on… they are liars and run a whole scam on people to defraud them of their money. they will make you wait until the last minute where you have no other option but to allow them to take your things and hold your things until you pay them the absurd well over the amount that you are advised you will pay. DO NOT USE TRIDENT they are not reputable and they will lie to you to get you in and steal your money. Just ask the moving companies employees they will straight tell you all the do is lie to customers to and then double or triple the amount they charge.
Tamara Q
GBPretty Great Experience Our family had a great experience with Trident Moving including the crew who performed the pick up and final delivery. I did have a small price increase however Trident did warn me of that if I didn't pack everything correctly and I did not pack my TV so the increase was completely acceptable. Never want to move again but if we do, I'll use Trident again
Don Marquis
GBZero stars Zero stars. Lost or damaged o er $1000 of furniture and refuse to reimburse me. Scam and what ever price these BROKERS give you triple the price . Liars and thieves!!!
Christopher
GBAvoid At All Costs I was looking to move and was reached out to by Samuel Goldstein at Trident Moving Services LLC (DOT #3951250 MC #1470573) on 09/14/2023. I put down a deposit for a move to WA from TN (bill of lading #6787703). A week later I was called by Justin for quality assurance, he was rude and attempted to tack on an additional $1,000 to the estimate. After explaining that I was under 300 cu. ft. and nothing had changed in the amount I was bringing and that I would not agree to the new amount, he hung up. I called back to talk with another customer service rep and I explained that Justin was rude and condescending and that the amount being moved did not exceed 300 cu. ft. and they kept the same estimate. My window for pick up was 9/27-9/28. I received calls confirming pick up dates from Southerly Van Lines (or Southern Elite Van Lines DOT #4083659). Jennifer from Southerly Van Lines told me that her truck would come on 9/28 first thing in the morning. They never arrived. I called multiple times and finally she picked up and told me she would reach out to her crew. At 2PM on the day of the move, Jennifer texted they would not be able to come and that they could come the next morning. I told her I have a flight the next morning and cannot change my flight because I have to begin work. I reached out to Trident and did not hear back. I requested a refund of my deposit and they said they will not refund me.