Philip Reck
GBVery professional Very professional, knowledgeable, and curtious, I definitely recommend using them for your state to state move!!!
Emily Biebel
GBIf I could give them 0 stars I would If I could give them 0 stars I would! They arrived 2 DAYS LATE to transport my furniture, and when they arrived at my new home with my furniture, they only brought half if it! I had to purchase an air mattress so I had something to sleep on until they arrived. I had to take extra time off work due to their negligence and poor planning. I didn't even receive a phone call to tell me they would be late. I had to leave several messages and got a call back 5 hours later with excuses for why they didn't arrive. Save yourself the headache and go with a company a friend or family member has had a good experience with. These reviews on here have to be fake!
Hugh Aroyo
GBTruly Excellent Service! Truly Excellent Service, friendly moving team, great value for money. The staff showed professionalism, quickly took out the goods and delivered them to the specified address. I will definitely use this service again without hesitation.
Aileen Diaz-Morales
GBthey are liars and run a whole scam on… they are liars and run a whole scam on people to defraud them of their money. they will make you wait until the last minute where you have no other option but to allow them to take your things and hold your things until you pay them the absurd well over the amount that you are advised you will pay. DO NOT USE TRIDENT they are not reputable and they will lie to you to get you in and steal your money. Just ask the moving companies employees they will straight tell you all the do is lie to customers to and then double or triple the amount they charge.
Christopher
GBAvoid At All Costs I was looking to move and was reached out to by Samuel Goldstein at Trident Moving Services LLC (DOT #3951250 MC #1470573) on 09/14/2023. I put down a deposit for a move to WA from TN (bill of lading #6787703). A week later I was called by Justin for quality assurance, he was rude and attempted to tack on an additional $1,000 to the estimate. After explaining that I was under 300 cu. ft. and nothing had changed in the amount I was bringing and that I would not agree to the new amount, he hung up. I called back to talk with another customer service rep and I explained that Justin was rude and condescending and that the amount being moved did not exceed 300 cu. ft. and they kept the same estimate. My window for pick up was 9/27-9/28. I received calls confirming pick up dates from Southerly Van Lines (or Southern Elite Van Lines DOT #4083659). Jennifer from Southerly Van Lines told me that her truck would come on 9/28 first thing in the morning. They never arrived. I called multiple times and finally she picked up and told me she would reach out to her crew. At 2PM on the day of the move, Jennifer texted they would not be able to come and that they could come the next morning. I told her I have a flight the next morning and cannot change my flight because I have to begin work. I reached out to Trident and did not hear back. I requested a refund of my deposit and they said they will not refund me.