I attempted to cancel my appointment… I attempted to cancel my appointment since I will no longer be moving and they never got back to me. I was messaging with one of their agents and was told they would call me and it’s been 4 days now and haven’t received a call.

Moving to storage I'm waiting for my refund as you did absolutely nothing. You were to move and pack my furniture and take too storage. A guy came and checked my house to see what needed to be moved. Levy, He told me that I needed to pay an additional $400. Then called me back and added an additional $2000 . At that point they did nothing. I'm on SOCIAL SECURITY Please send me my deposits. Thank you, Karen Sawczuk 816 406 4264

Reviewing DEDICATED VANLINES Nothing great about my moving experience. This company makes you believe they know what they are doing, from conducting business to handling expensive furniture but, the truth is that they are not even the ones that would be moving you!!! I put my trust and my VERY EXPENSIVE furniture on the hands of this company, I was feeling confident everything was going to ne handled with care and in a professional manner, well, that wasn't the case. At pick up I found out it was a total different moving company I was dealing with, Rado Express, not only unprofessional but I also had to do a separate paperwork, my moving rate kept going up. I had already paid a deposit, this people wanted more money that what was estimated and they wanted cash on the spot. I felt betrayed and scammed. I went through with furniture being picked up, I got another estimate for the delivery, and again my rate continued to escalate. At the delivery, they not only damaged some property, they didn't have enough men force to unload the truck, they wanted more money for it. It was a TOTAL DISASTER. THey wanted to get paid CASH, even before they download furniture, they held our furniture hostage until we paid, even a bigger amount that they had already asked for. At the end, we ended up with broken and scratched expensive, unacceptable. Not only was the MOST HORRIBLE IRRESPONSIBLE AND UNPROFESSIONAL experience, we are now have to pay over $2,000 in repairs. I would NOT recommend doing business with DEDICATED VAN LINES at all.

I just received my delivery and I just… I just received my delivery and I just need to thank everyone at Dedicated Van Lines! Moving is Stressful enough (as ive moved 3 times in last 5 yrs) This was by far the most professional moving service i have used. My moving assistant Mike L was Very Professional, responsive (every time i called/text) As well as the movers who were Very hard working, Honest, and Kept in touch with me the entire way. I would 100% recommend Dedicated Van Lines As I just had my cousin call for her upcoming move thank you .....Jason

Worst moving company Worst moving company! Lies after lies and anytime you try calling you get forwarded to one guy. First our quote ended up a thousand bucks over and when they showed up to pick up our house they were three hours late and didn’t get done till almost 3 in the morning after the foreman wanted us to give him 500 bucks to not list as much on their paperwork. I had also asked after reading another review, if they use their own trucks. He told me yes which was another lie. Some other company picked up our load and then a different one dropped it off after having our stuff for 20plus days. Our brand new refrigerator was covered in dents and we are still going through boxes that were clearly marked fragile that are shattered. Then we had cops show up to our house while their hired help was unloading the truck because one of them had stolen a cell phone and was tracked to our house. Just overall horrible experience and will never use this company again. There is a lot more but I would be on here for hours. After seeing the company's reply to this review, it brings me to believe that they would still rather lie than be honest. the main problem was you can not reach anyone other than the assigned "agent". No customer support or management to discuss the issues we had. We had several items broken including antiques and like i said a brand new refrigerator that has dents all over it now. If someone wants to reach out to me from this company you can find our contact and we can set up a call. All the information i have put on here is true and not a fake review. Horrible customer service!!!!!!!!!!!