Delaney Vanlines

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2.10
Based on 20 Reviews

5

25.00%

4

0.00%

3

5.00%

2

0.00%

1

70.00%
About Delaney Vanlines

With Delaney Vanlines, you’re not just hiring a moving company – you’re gaining a partner who genuinely cares about the well-being of your belongings. Our dedicated team is committed to providing exceptional service and going the extra mile to exceed your expectations.

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Eric Davis
GB

Worst moving company Worst moving company! Lies after lies and anytime you try calling you get forwarded to one guy. First our quote ended up a thousand bucks over and when they showed up to pick up our house they were three hours late and didn’t get done till almost 3 in the morning after the foreman wanted us to give him 500 bucks to not list as much on their paperwork. I had also asked after reading another review, if they use their own trucks. He told me yes which was another lie. Some other company picked up our load and then a different one dropped it off after having our stuff for 20plus days. Our brand new refrigerator was covered in dents and we are still going through boxes that were clearly marked fragile that are shattered. Then we had cops show up to our house while their hired help was unloading the truck because one of them had stolen a cell phone and was tracked to our house. Just overall horrible experience and will never use this company again. There is a lot more but I would be on here for hours. After seeing the company's reply to this review, it brings me to believe that they would still rather lie than be honest. the main problem was you can not reach anyone other than the assigned "agent". No customer support or management to discuss the issues we had. We had several items broken including antiques and like i said a brand new refrigerator that has dents all over it now. If someone wants to reach out to me from this company you can find our contact and we can set up a call. All the information i have put on here is true and not a fake review. Horrible customer service!!!!!!!!!!!

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Irisha Gov
GB

AVOID!! This company will SELL you to other moving company... Other company will sell you to another ... each of them will charge you more money (cash only) on the top.. and you must pay to get your staff back. Which I finally did , after over paying $730 on the top of original estimate, contract. As soon Ryan got my initial deposit of $500 , he stopped answering my calls, and nightmare started... Please Avoid Headache ! and to reply to their comment: I only shipped 21 medium boxes, you mixed me up with another unsatisfied client !!

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Marina Costa
GB

Moving Brokerage Firm NOT a Moving Company DO NOT USE THIS COMPANY. This coming fraudulently represents itself as a long-distance moving company when they are a moving brokerage firm. They own/operate 0 moving trucks. They brokered my move out to a company called Witty Mover and Delivery and it was the move from hell. The review I posted for Witty Mover and Delivery is pasted below. This was truly a horrific experience. This company should be shut down. My move was brokered out to this company from Dedicated Van Lines, a company that misrepresents itself as long-distance movers. Relocating from Pennsylvania to New Mexico with this company was hands down the most egregious moving experience of my life. I do not know how to capture the level of dysfunction and fraudulent business practices fully but I shall try. They are the worst: 1. they doubled the cost of my move, 2. they destroyed and/or didn't bring ~$6k worth of my belongings, 3. my boxes were riddled with rodent feces, 4. they were ~2 weeks late, 5. when I called to get an updated delivery estimate their phone numbers were coming back disconnected and I thought all of my property was stolen for 24-48 hours, 6. it took 6 months for them to finally respond to my property damage claims which only happened after I began consulting plaintiff attorneys and threatened them with litigation, 7. the settlement they offered covered ~0.05% of the value of the property they damaged, destroyed, and didn't deliver. Basically, you are better off using anyone but this company. Additionally, under no circumstances book a move through Dedicated Van Lines, they are equally as fraudulent as Witty Movers and Delivery.

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Brooke
GB

Extra hidden cost and ruined furniture Wow where do I begin? If I could give 0 stars I would. Initially I was assured by Mike that since I recently had knee surgery the full pack of the house would take care of packing up the house as well as moving. Well thank God we did some packing of our own. Not only did they not pack half of our stuff but couldn’t fit it all on the truck so my husband and I were forced to rent a U-Haul in the middle of the night and packed our entire basement that was left behind by the moving company. They were an hour late for pickup and an hour and a half late for drop off. They ended up charging us 5k when the original estimate was 3200. They ruined our dining room table when they were reassembling it because the guy was listening to music and couldn’t hear the screws going through our table. They left the parts of both the washer and dryer at the old house so my dad had to go out and buy new parts and hook up my washer and dryer at my new house. What a disappointing company.

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Spencer
GB

These guys were more than amazing These guys were more than amazing. Fast, professional, funny - couldn't have been a better experience. They showed up with clean moving pads and plastic wrap, they were on time and very efficient and careful with all of our belongings. I would book them again in a heartbeat. Thank you Dedicated Van Lines

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